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CRM Knowledge Base Management Software






Salesboom Cloud CRM Knowledge base Management software enables you to collect information about your customers frequent questions in order to share this information with your clients and your support team. It minimize the wasted time spent on customer support center, enhance productivity of team members and saves valuable time wasted on searching for this information to cater your clients needs faster.


As part of Salesboom Customer Service and Support solutions, companies can capture, review, approve and access information about solutions to existing and past incidents to reduce the time it takes to close cases.

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The salesboom solution encyclopedia keeps track of relevant information to help agents resolve cases quicker and more accurately resulting in higher quality of service, costs savings and greater workplace efficiency.

The Public and Private Knowledge base system ensures easy access to information online. Published solutions can be shared amongst authorized users and customers via a web browser to answer most common questions without any agent assistance.




Salesboom Knowledge Base Management  on demand solutions will save your company money by decreasing the time your employees spend on finding relevant information to help close customer incidents while allowing your customers online access to critical information that would otherwise require contact with your agents.


Our Online CRM knowledge base system allows your employees, clients to access information locally or over the Internet from any where. Basicly, we deal with massive amount of information and data every day in different business processes, information and data is can not be defiend as knowledge until we know how to get the value out of of it. This is why every business has a dire need to adopt a knowledge base management system to get the most benefits out of the customers information.


Remember, virtually every division, from sales to customer support, depend on a management system to improve efficiency, streamline and facilitate the workflow. The vital role of a management system is to keep the divisions organized and well managed. CRM knowledge base management software is used primarily by customer support divisions. While, since every team member in the organization can participate to the knowledge base system, the work zone of this knowledge base management system sometimes involves other divisions. For example, the customer support division will usually depend on the knowledge that come from the sales people and company experts. A CRM knowledge base management system can help efficiently re-direct information between different divisions making it a powerful asset to customer support divisions.

Once you truly gain full visibility into your company's business processes, you'll never want to go back to the dark again. We guarantee it. Take a Free Cloud CRM Software 30-day Trial today, or contact us directly for more information: 1.855.229.2043 (1.855.229.2043) or via e-mail at sales@salesboom.com.

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Team Edition

Cloud CRM Sales Management Software solutions that really speak to the small business. Let our cloud CRM Sales Management Software be there with you during your business growth and development with our Sales Force Automation, Contact Management Software and Customer Service & Support. Whatever your business goals, banking on Salesboom Online Cloud CRM Sales Management Software will help you and your company best manage your sales pipeline.

Professional Edition

An action packed Online, easy-to-use Web Based Cloud CRM Sales management Software solution focusing on Sales Force Automation and Customer Service & Support solutions while integrating company wide in real time. The advantages of cloud CRM Sales management Software applications include streamlined sales processes that will catapult your business to the next level.

Enterprise Edition

Cloud CRM application and Back Office ERP solution integrated across your enterprise in real-time providing your company with the best workflow automation possible. The Enterprise Edition includes Cloud CRM, Sales management software, Inventory Management, Product Management, Project Management, Quickbooks CRM Integration, Accounting and Human Resources Management solutions. Compared to most Web Based Customer Relationship Management Cloud CRM Sales management software vendors, Salesboom is the only to offer a complete Back Office solution integrated across your entire Cloud CRM platform, giving your company the advantage.

Microsoft Outlook CRM Solutions

Salesboom's Cloud Customer Relationship Management Cloud CRM outlook Integration software allows you to keep your existing MS email management software by using its Outlook CRM Solutions. Never mind managing multiple programs for contacts and e-mail; within a single integrated cloud CRM Sales management software platform, Salesboom allows all your Microsoft Outlook data to be easily managed with a single login.

QuickBooks CRM Solutions

Salesboom's QuickBooks Cloud CRM Integration from Salesboom gives you one wide view of your company, customers and data all in one place. Salesboom CRM for QuickBooks gives you a seamless two-way synchronization between your Cloud CRM suite including the CRM Sales management software solution and QuickBooks accounting software, with a 100% data accuracy guarantee.

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