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✓ Award-Winning Cloud CRM Software Since 2003

Accelerate Clinical Research with Compliant Cloud CRM

Purpose-built CRM for pharmaceutical and clinical research organizations. Manage trials, investigators, and regulatory compliance on one secure, scalable platform trusted by life sciences leaders worldwide.

22+

Years in Life Sciences

1,500+

Organizations Worldwide

159

Countries Served

99.9%

Uptime Guarantee

CRM Solutions Purpose-Built for Life Sciences

The pharmaceutical and clinical research industry faces unprecedented challenges: the patent cliff, increased regulations, pricing pressures, and fierce competition for access to healthcare providers. Clinical research organizations (CROs) must do more with less while maintaining the highest standards of data integrity and regulatory compliance.

Global Scale & Proven Reliability

With Salesboom, pharmaceutical reps access the CRM solution anywhere through the internet, while managers instantly monitor field activities with robust reporting. Our software manages marketing pipelines, sales processes, lead generation, and all automated marketing needs for pharmaceutical companies of any size. The solution is scalable, flexible, and used by over 1,500 businesses worldwide across 159 countries.

Navigating the Complex Pharmaceutical Landscape

Pharmaceutical corporations face severe competition to gain access to physician offices and hospitals. The industry confronts more fluctuations and challenges than ever before, forcing organizations to rapidly adapt their sales and marketing models while educating clients more effectively.

Key Challenges Facing the Industry:

  • Patent cliff reducing revenue from blockbuster drugs
  • Increased regulatory scrutiny and compliance requirements
  • Pricing pressures from payers and government agencies
  • Complex clinical trial coordination across multiple sites
  • Information security and data privacy mandates
  • Need for real-time visibility into research activities
  • Integration requirements between front and back-end systems
  • Mobile workforce requiring anytime, anywhere access
  • Documentation and audit trail requirements
  • Competitive pressure for physician and hospital access

Without the right tools and solutions, pharmaceutical enterprises struggle to adapt quickly in this rapidly changing environment. A specialized CRM software solution designed for life sciences becomes not just helpful but essential for survival and growth.

End-to-End Clinical Research Management

Salesboom offers front and back-end integration for efficient end-to-end management of order and supply activities, while facilitating investigator relationships, tracking research associate results, and monitoring clinical trial status in real-time.

Our cloud CRM system delivers secure information exchanges that enhance and track information sharing for team members in an on-demand environment. The result is improved communications, timely response to information requests, better efficiency without costly delays, and elimination of errors in support of clinical research activities.

Investigator Relationship Management

Building and maintaining strong relationships with physician investigators is critical to clinical trial success. Salesboom CRM provides complete visibility into investigator interactions, research history, performance metrics, and communication preferences.

Track and manage:

  • Complete investigator profiles with credentials, specialties, and research history
  • Site selection criteria and feasibility assessments
  • Contract negotiations and budget tracking
  • Performance metrics including enrollment rates and protocol compliance
  • Communication history across all channels
  • Document management for regulatory submissions
  • Payment tracking and reconciliation
  • Site monitoring visit schedules and findings

Clinical Trial Status Tracking

Maintain real-time visibility into every aspect of your clinical trials. The platform integrates complex interactions between physician investigators, research teams, and administrative functions throughout the clinical research process and transitions from investigation to prescribing.

Monitor critical trial metrics:

  • Patient enrollment progress against targets by site and overall
  • Subject schedule and visit tracking with automated reminders
  • Protocol deviations and adverse event reporting
  • Sample collection and shipment status
  • Data query resolution timelines
  • Regulatory submission deadlines and completion status
  • Budget utilization and variance reporting
  • Milestone achievement and critical path analysis

Secure Cloud CRM with Regulatory Compliance Built-In

Protecting information in a clinical research environment is paramount. Salesboom Cloud CRM assures tight access control to information and data stores through implementation of comprehensive permission protocols based on set rules for access to information, implemented according to your organization's access policies.

Multi-Layer Security

Access to information is based on need-to-know principles. The software allows modification only at the highest level in your organization, ensuring data integrity throughout the research lifecycle.

  • Role-based access control with granular permissions
  • Multi-factor authentication for sensitive data access
  • Encrypted data transmission (SSL/TLS)
  • Secure data storage with encryption at rest

Comprehensive Audit Trails

Complete audit trails track all system access, data modifications, and user activities to support regulatory compliance and internal quality assurance processes.

  • Detailed logging of all system activities
  • User identification and timestamp for every action
  • Tamper-proof audit logs for compliance verification
  • Reporting tools for audit review and analysis

Regulatory Compliance

Built-in compliance features support adherence to FDA 21 CFR Part 11, GCP, HIPAA, and international regulatory requirements for clinical research.

  • Electronic signature capabilities
  • Version control and document management
  • Validation documentation and evidence
  • Compliance reporting and certifications

Data Protection

Robust data protection measures safeguard sensitive clinical research information throughout the data lifecycle from collection to archival.

  • Automated backup and disaster recovery
  • Data retention policies and archiving
  • Secure data deletion procedures
  • Geographic redundancy for business continuity

Access Management

Sophisticated access management ensures the right people have access to the right information at the right time, without compromising security.

  • Hierarchical permission structures
  • Time-based access controls
  • Session management and timeouts
  • Password policies and enforcement

Validation & Qualification

System validation and qualification documentation supports regulatory inspections and internal quality requirements for computerized systems.

  • Installation Qualification (IQ)
  • Operational Qualification (OQ)
  • Performance Qualification (PQ)
  • Ongoing system verification

Explore Salesboom Editions

Discover powerful CRM editions to scale your business efficiently.

Professional Edition

A complete CRM suite with Marketing Automation, ERP integration, and Support tools — built for performance and value.

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Enterprise Edition

For large enterprises — automate workflows, unify data, and leverage analytics to drive strategic growth.

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Team Edition

Perfect for small teams starting with CRM — manage leads, track sales, and boost productivity with simplicity.

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Seamless Integration with Research Systems

Connect Salesboom CRM with your existing clinical research technology ecosystem for unified data flow and streamlined operations across all platforms.

EDC Systems

Bidirectional integration with Electronic Data Capture systems for seamless clinical data flow and reduced manual data entry.

LIMS Integration

Connect with Laboratory Information Management Systems for sample tracking and result management across research sites.

CTMS Connectivity

Integration with Clinical Trial Management Systems for unified trial planning, execution, and monitoring across studies.

ERP Systems

Connect with Enterprise Resource Planning systems for financial management, procurement, and resource allocation.

eTMF Solutions

Integration with electronic Trial Master File systems for centralized document management and regulatory readiness.

Safety Databases

Connect with pharmacovigilance and safety systems for integrated adverse event reporting and tracking.

BI & Analytics

Integration with Business Intelligence platforms for advanced analytics and data visualization across research operations.

Custom APIs

Robust Web Services API enables custom integrations with proprietary and third-party systems unique to your organization.

Transform Your Clinical Research Operations

Organizations using Salesboom achieve measurable improvements in clinical research efficiency, compliance, and time-to-market by consolidating systems, automating workflows, and providing real-time visibility.

30-40% Time Savings

Reduction in administrative time through intelligent automation of routine tasks and streamlined workflows across research operations.

Improved Enrollment

Better patient enrollment rates through stronger investigator relationships, site performance tracking, and proactive engagement strategies.

Faster Query Resolution

Accelerated query resolution with centralized communication tracking, automated workflows, and real-time collaboration tools.

Reduced Deviations

Fewer protocol deviations through automated compliance monitoring, real-time alerts, and comprehensive training documentation.

Enhanced Data Quality

Improved data quality with built-in validation rules, audit trails, and quality control processes throughout the data lifecycle.

Regulatory Readiness

Accelerated regulatory submissions with organized documentation, comprehensive audit trails, and inspection-ready systems.

Enterprise-Grade Technology Built for Scale

The Salesboom platform is architected to support the demanding requirements of pharmaceutical and clinical research organizations, from small CROs to global pharmaceutical enterprises.

Platform Advantages:

  • Web Services with Service Oriented Architecture (SOA) for reliability and performance
  • Optional customization capacity with fully extensible framework
  • Web Services API and AJAX/COMET controls for sophisticated integrations
  • Proven flexible and stable platform reducing total cost of ownership
  • Partner network of 125+ solution providers for specialized needs
  • API integration with existing front and back-office systems
  • Secure cloud infrastructure with 99.9% uptime guarantee
  • Consistent performance from 5 to 5,000 users without changes
  • Native mobile apps and responsive web interface
  • Multi-language support for global research teams

Trusted by Life Sciences Leaders Worldwide

Since 2003, Salesboom has been at the forefront of cloud CRM innovation for the pharmaceutical and clinical research industry. Our platform is used by over 1,500 businesses worldwide across 159 countries, managing billions of dollars in clinical research investments.

Organizations choose Salesboom because we understand the unique challenges of life sciences. We speak the language of clinical research, understand regulatory requirements, and have proven experience delivering compliant, secure solutions that accelerate research timelines and improve outcomes.

Why Organizations Trust Salesboom:

  • 22+ years of CRM innovation and continuous improvement
  • Purpose-built functionality for pharmaceutical and clinical research
  • Proven compliance with global regulatory standards
  • Successful deployments from small CROs to global pharma companies
  • Responsive customer support from CRM specialists, not chatbots
  • Regular platform updates with new features at no additional cost
  • Transparent pricing with predictable monthly costs and no hidden fees
  • Extensive training resources and comprehensive documentation
  • Active user community for knowledge sharing and best practices
  • Partner ecosystem for specialized needs and custom integrations

Delivering Measurable Research Outcomes

Our customers achieve measurable improvements in clinical research efficiency, compliance, and time-to-market. By consolidating systems, automating workflows, and providing real-time visibility, Salesboom enables research organizations to focus on what matters most: bringing life-changing therapies to patients faster.

Operational Efficiency

  • 30-40% reduction in administrative time through automation
  • Improved patient enrollment rates through better investigator relationships
  • Faster query resolution with centralized communication tracking

Quality & Compliance

  • Reduced protocol deviations through automated compliance monitoring
  • Improved data quality with validation rules and audit trails
  • Accelerated regulatory submissions with organized documentation

Strategic Value

  • Better resource utilization through workload visibility
  • Enhanced forecasting accuracy with real-time data
  • Reduced system costs by consolidating multiple platforms
  • Improved team collaboration across distributed sites

Ready to Accelerate Your Clinical Research?

Discover how Salesboom's purpose-built CRM streamlines clinical trials, strengthens investigator relationships, and ensures regulatory compliance. Schedule a personalized demo to see how we can transform your research operations.

Salesboom's cloud CRM for pharmaceutical and clinical research organizations delivers secure, compliant solutions for managing investigator relationships, clinical trial tracking, and regulatory compliance. Purpose-built for life sciences since 2003, our platform integrates seamlessly with existing systems while providing the flexibility, security, and audit controls required in today's complex research environment. Trusted by over 1,500 organizations worldwide, Salesboom accelerates time-to-market while maintaining the highest standards of data integrity and regulatory adherence.

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