Cloud CRM in the Federal Government

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Cloud CRM in the Federal Government: Document Management Systems

Cloud CRM System Software in the Federal Government has been around for years facilitating proper document management, contact management, correspondence tracking, gathering of information and much more. What are new however, are the capabilities of Cloud CRM System SOlution in the Federal Government. Salesboom.com has released a fully featured Cloud CRM Software Solution tailored for all levels of government no matter your location.

Campaign Management: No other Cloud CRM in the Federal Government can provide the list of highly developed Cloud CRM Software System features as Salesboom.com. With our Campaign Management Tools you are able to track and manage any number of campaigns simultaneously. You also have the ability to view highly detailed reports with up to the minute information no matter your location. Attach contacts and memberships gained to particular campaigns and review a full history of successes to better plan for future endeavors.

Document Management: Past are the days of searching through endless folders for a desired document, Salesboom’s Web Based Cloud CRM with in-depth Document Management Systems allow swift document searches. All information is stored within a single highly secured data repository giving you access to all your important documents 24/7 no matter your location, all you need is a computer with internet access. Documents may be attached to projects, contacts, campaigns or any other area and searched by title or keywords to ensure you always find what you’re looking for. When it comes to Cloud CRM software system in the Federal Government there is no better document management solution.

Call Center Management: Even though Salesboom’s Cloud CRM System for the Federal Government comes with fully featured integrated email tools, you may benefit more from your contacts or leads being able to contact a real person. This is why we designed our Cloud CRM Software to be great for managing call centers with features like; custom call scripting, call logs and case escalation rules, you will be able to maintain a consistent image no matter what form of communication is used.

Contact, Case & Contract Management: Perhaps some of the most important features for Cloud CRM in the Federal Government are the management of contacts, cases and contracts. Our Cloud CRM Software has a robust Contact Management solution which is highly scalable to any situation with added features like territory management. Territory management allows you to route Contacts and Cases to the proper representative based on location, this feature can perform this task automatically without intervention. Our Contract Management System provides you with an in-depth view of all contracts including; a full history of financial and loan information as well as the benefit of having all your information, no matter the department or city, available within a single platform. All this means you no longer need to reenter information allowing you to cut down on mistakes and speed up workflow processes.

Information & Investigation Management: Cloud CRM Software in the Federal Government requires a higher level of supervision and ownership when it comes to managing information and carrying out investigations. Salesboom’s Audit Trail Log allows you to view a complete history of who viewed, added or altered information and workflow tasks in real time. You also gain the added security of knowing only those who are meant to view information are able to with our customizable role hierarchy rules.

Public Service Management: Cloud CRM System Solution in the Federal Government or any other level of Government requires the ability to manage the Public Service Sector. Salesboom’s Cloud CRM Software Solutions allow you to manage Grants and other Public Service Tasks. Our solutions have been designed with the requirements of Cloud CRM system solution in the Federal Government in mind; they can be customized quickly and easily with tab and field renaming along with customized workflow automation processes.

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