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CRM Solution Management Software and Customer Service System


CRM Solution Management Software and Customer Service System is your online encyclopedia of every customer issue and its resolution. This gives your support team a virtual knowledge base to consistently refer to when dealing with customer challenges. Every interaction and action taken to fulfill resolution is recorded, and can be constantly referenced for training, and real-time service and support.

With Cloud Based CRM Solution Management Software and Customer Service System, Your customer service system and client care agents, can resolve customer cases and incidents and then record corresponding solutions with relevant information. This solutions encyclopedia can then be used to resolve new customer cases quickly and accurately and shorten response times.

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Solutions can also be reviewed by designated users then published to the public knowledge base accessible by your customers from their web self-serve account or from your web site. Our Multi-level review and approval process will insure your knowledgebase will only have authorized relevant and up-to-date content.

Utilize Workflow automation tools to automatically direct customers to the appropriate resources without the usual waiting times.


Salesboom Online CRM Solution Management is a powerful business system software consulting, development and customer services, distributors, and service organisations. Salesboom offers complete business software solutions, including software implementation support, software customisation, integration of software systems, and business analysis.

As a matter of fact, direct customer support helps your organization to build a rich knowledge base wich is the frequently asked questions for future reference. A Knowledge Base will enables your organization to solve the repetitive issues encountered by your clients. The Solutions module integrated with Cases is very useful for companies that are mainly focusing on post sales services. Our CRM provides the Customer Service & Solution management features such as Cases, Knowledge Base, Case Assignment through business Workflow rules. You can also synchronize clients email messages as problems from Microsoft Outlook mail to Cases filed in Salesboom CRM. The Cases and Solutions software functionalities can be used to streamline business customer Support process and allow a better integration between Sales & Customer Support processes. Integration between Sales and Post-sales service management helps companies in resolving the customer reported cases in less time in order to enhancing the customer satisfaction.

Our CRM Solution Management software comes with powerful searching and browsing capabilities that will insure easy access to the most relevant information in real time.

Once you truly gain full visibility into your company's Customer Support processes, you'll never want to go back to the dark again. We guarantee it. Take a Free Cloud CRM Software 30-day Trial today, or contact us directly for more information: 1.855.229.2043 (1.855.229.2043) or via e-mail at sales@salesboom.com.

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Team Edition

Cloud CRM Sales Management Software solutions that really speak to the small business. Let our cloud CRM Sales Management Software be there with you during your business growth and development with our Sales Force Automation, Contact Management Software and Customer Service & Support. Whatever your business goals, banking on Salesboom Online Cloud CRM Sales Management Software will help you and your company best manage your sales pipeline.

Professional Edition

An action packed Online, easy-to-use Web Based Cloud CRM Sales management Software solution focusing on Sales Force Automation and Customer Service & Support solutions while integrating company wide in real time. The advantages of cloud CRM Sales management Software applications include streamlined sales processes that will catapult your business to the next level.

Enterprise Edition

Cloud CRM application and Back Office ERP solution integrated across your enterprise in real-time providing your company with the best workflow automation possible. The Enterprise Edition includes Cloud CRM, Sales management software, Inventory Management, Product Management, Project Management, Quickbooks CRM Integration, Accounting and Human Resources Management solutions. Compared to most Web Based Customer Relationship Management Cloud CRM Sales management software vendors, Salesboom is the only to offer a complete Back Office solution integrated across your entire Cloud CRM platform, giving your company the advantage.

Microsoft Outlook CRM Solutions

Salesboom's Cloud Customer Relationship Management Cloud CRM outlook Integration software allows you to keep your existing MS email management software by using its Outlook CRM Solutions. Never mind managing multiple programs for contacts and e-mail; within a single integrated cloud CRM Sales management software platform, Salesboom allows all your Microsoft Outlook data to be easily managed with a single login.

QuickBooks CRM Solutions

Salesboom's QuickBooks Cloud CRM Integration from Salesboom gives you one wide view of your company, customers and data all in one place. Salesboom CRM for QuickBooks gives you a seamless two-way synchronization between your Cloud CRM suite including the CRM Sales management software solution and QuickBooks accounting software, with a 100% data accuracy guarantee.

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