| CRM feature |
Salesboom.com |
Salesforce.com |
| Total Custom Tabs |
Unlimited |
25 |
| Custom fields Per Object |
1000 |
500 |
| Total Custom Objects |
2000 |
200 |
| Document Storage |
1 GB/user |
100MB/user |
| Email Storage |
1 GB/user |
Unlimited |
| Data Storage |
150 MB/user |
20 MB/user |
|
| Maximum Email2Case File Attachment |
25MB |
5MB |
| Weekly Export Service |
Free |
$ |
| Mass Email Limitations |
Unlimited |
250 mass emails at a time |
| Daily Mass Email Limit |
Unlimited |
500/user/day |
| Custom Reports Limits |
Unlimited |
15 per user |
|
| Web2Lead Forms Limits |
Unlimited |
500 Leads/day |
| Daily API Calls Limit |
Unlimited |
1000/user account |
| Leads Per Campaign Limit |
Unlimited |
500,000 Leads/per campaign |
| Mail Merge Limits |
Unlimited |
100/records at a time |
| Tracking history Limits |
Tracks All fields |
Tracks 20 fields Maximum |
|
| Email Signature Limit |
10,000 Characters |
1333 Characters |
| Workflow Time Trigger Limit |
5000 days |
999 days |
| Email Body Size Limit |
1024KB |
32KB |
| External Web Services Callouts Limit |
Unlimited |
10/user/day |
| External Web Services Callouts Size Limit |
2048KB per Callout |
100KB per Callout |
|
| Formula Expression Limit |
3200 Characters |
1300 Characters |
| Report Size Limit for Unlimited Admin users |
Unlimited |
20,000 records for standard users |
| Solution Attachment Size Limit |
100MB |
10MB |
| Contacts with pictures |
Yes |
No |
| External Object IDs |
20 IDs per Object |
3 IDs per Object |
| Workflow Filter Criteria Limit |
250 |
6 |
| Custom Views Filter Criteria Limit |
50 |
6 |
| Custom Reports Filter Criteria Limit |
50 |
6 |
| Field Label Maximum Length |
80 Characters |
40 Characters |
| Storage Price per GB/year |
$1000/GB per year |
$3000/GB per year |
| Dashboards Grand Totals |
Yes |
No |
| Case Cross-Object References Limit |
46 |
5 |
| Workflow Tasks Comments Field Limit |
32,000 Characters |
255 Characters |
|
| Maximum Workflow Rules Per Object |
Unlimited |
10-50 |
| Recurring Event Occurrence Limits |
Unlimited |
10-100i |
| In-line Editing in Views |
$ii |
No |
| Insert HTML into Email Templates |
Yes |
No |
| Multiple Emails Addresses per Contact |
$iii |
No |
|
| Duplicate Record Alerts |
$iv |
No |
| Activities Text Area Limit |
2000 Characters |
255 Characters |
| History Tracking |
All Objects |
Cases Only |
| Mass Email to Accounts |
$v |
No |
| Full Email Integration |
Yes |
No |
| Zip Code Proximity Search |
Yes |
No |
| Searching Contacts By Account Name |
Yes |
No |
| Mail Merge to PDF |
$ |
No |
| Lookup CC & BCC Email Fields |
Yes |
No |
| Search By Matching Time zone |
Yes |
No |
| Mass Email Contacts w/Multi emails |
Yes |
No |
| Multiple Profiles Per User |
Per Request |
No |
| Records Total on Views |
Yes |
No |
| Multiple Contacts Per Lead |
Betavii |
No |
|
| Email Drip Campaigns |
Yesviii |
No |
| Object Naming Convention |
$ix |
No |
| Tasks Assigned to Multi User |
Available |
No |
| Clone Web Capture Forms |
Yes |
No |
| Workflow Updates cross-object Fields |
Yes |
No |
| Workflow Converts Leads |
Yes |
No |
| Task/Event/Note Custom Fields |
Yes |
No |
| Time-Zone Calculator |
Beta |
No |
| Solution Custom Field Search |
Yes |
No |
| Custom Fields in public KB |
Yes |
No |
| Map Lead Fields to Custom Objects |
Per Requestx |
No |
| Mix-n-Match Editions amongst users |
Yes |
No |
| Web 2 Lead Anti-Spam Controls |
$ |
No |
| Account Search During Lead Conversion |
Available |
Noxi |
| Workflow Triggered By Activities |
Available |
No |
| Workflow Triggered By Export/Import |
Available |
No |
| Workflow Triggered By Audit-trail |
Available |
No |
| Exception Reporting |
$xii |
No |
| Mass Email Records Report |
Yesxiii |
No |
| Mass Update Records in Views |
Per Requestxiv |
No |
|
| Mass Convert Leads |
Per Request |
No |
| Multiple Signature Management |
$xv |
No |
| Null-Value Field Suppression |
Per Requestxvi |
No |
| Merge Contracts |
$xvii |
No |
| Multiple From Email Addresses Per User |
Per Request |
No |
| Workflow rules based on User Behavior |
$xviii |
No |
| On-demand Upgrades |
$xix |
No |
| Isolated Tenancy |
$ |
No |
| User Online/Offline Status |
Yes |
No |
| Dashboards/Charts Drill-Down |
Yes |
No |
| Mass Upload Documents |
Per Request |
No |
| Mass Add Users (via Import) |
$2 per user |
No |
|
I With Salesforce.com, if you schedule a task to occur once a year, you can schedule it for a maximum of 10 years. If the Event is to reoccur daily, then you could only have it reoccur 100 times maximum. With Salesboom.com no limits are enforced.
II $1,000 One Time Setup Fee. Applicable only to Enterprise Edition Customers with 10 or more active users.
III Same As Above.
IV Same As Above.
V In Salesboom.com, by mass emailing Accounts, you are actually sending the email to every active Contact in the Account.
VI $500/year. Available in Enterprise Edition Only.
VII This feature is in beta. This will allow you to manage multiple contacts per lead and when converted, it will create appropriate Contact records, Account and/or Opportunity. Salesboom.com is the first CRM vendor ever to address this problem.
VIII $700/year. Available in Enterprise Edition Only.
IX This feature allows you to pre define many popular names for an object, and then use them when creating objects. This feature must be turned on by Salesboom.com authorized Level2 support personnel as the feature only makes sense for specific situations and if improperly used can have a negative effect on your organization data quality. I.e. Most companies will not want to call different opportunities similar names, but others rarely may require it.
X This feature will allow your organization to map Lead fields into custom fields in custom objects when converted.
XI When converting a lead in Salesforce.com only a pick-list of existing accounts that match the Company field are offered; Salesboom.com offers a complete Account Search and Lookup instead.
XII $700/year. Available in Enterprise Edition Only.
XIII This feature will only appear on reports that have objects with an email address field.
XIV Mass Update Records in Views is available free for Enterprise Edition Customers with at least 10 Active Users.
XV This feature allows a user to have multiple signatures, and choose a different signature for each contact emailed. Some CRM users need a different signature based on the field or industry, hence the requirement for this feature. $100 setup fee. Available free for Enterprise Edition Customers with at least 10 Active Users.
XVI This feature is only available to Enterprise Edition customers with at least 10 active users. Although it is highly advised to not hide Field Labels, some of our customers believe that if a field has a null value, it should not show up when viewing a record. However null-value fields will show up when editing a record. This feature will be controlled in the user profile.
XVII $100 Setup Fee applies - available only to Enterprise Edition customers with at least 10 active users.
XVIII $500/year. Available in Enterprise Edition Only and allows workflow rules to be run on the User Object. A good example: to be alerted whenever a user logs in, sends an email or logs calls to specific clients, runs a report, uploads a document, etc.
XIX For a yearly fee of $1200, Salesboom.com upgrades become on-demand and each organization has the control to decide when and if a specific Salesboom.com upgrade is to be deployed to their organization’s users. |
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