Software > Customer
Relationship Management – Provide the Best Service with our User
Friendly Customer Relationship Management Software.
Relationship Management is an effective method involved in obtaining
and maintaining clients for future business growth. It is near
impossible to properly manage customers without some form of Customer
Relationship Management System; this is why Salesboom developed
our CRM Software to be user friendly and informative.
Salesboom’s Web Based Customer Relationship
Management System was designed with the user in mind. From our
clear dashboard with easy to understand buttons and our detailed
drill down features, your company will have all important information
at your fingertips presented to you with real time updates. Our
Customer Relationship Management features:
Management Information Systems: One
of the best benefits of choosing Web Based Customer Relationship
Management solutions as opposed to on premise software if the
vast flexibility of our Information Systems. Accessing your database
via web browser brings a whole new element to keeping in touch
with your customers. You can access your Customer Relationship
Management System anywhere you have an internet connection to
carry out simplified Billing & Invoicing, Emailing, Marketing,
Customer Support and much more. While working within your Customer
Relationship Management platform you have a 360 degree view of
your company and your customer’s history.
Sales Force Automation
Management: Always in contact with
your customers, your Sales Force requires an effective way to
manage their daily interactions in order to provide the best possible
service. With your customer’s entire background information right
in front of your sales reps, even in the field with our Mobile
or Offline Editions, they can see any cases or requests allowing
them to provide service with a personal touch.
Get your name out there and easily
target specific groups by using Campaign Management within our
Customer Relationship Management Software. Send out Mass Email
Campaign’s to thousands of potential clients with the click of
a button by using one of our Email Templates or by creating your
own custom template. You can also integrate your Customer Relationship
Management Platform to capture leads directly off your web site
or via Email with our Lead Capture Tools.
& Support: A well organized Customer
Service & Support Team is the back bone of maintaining healthy
customer relationships. When operating with our Customer Relationship
Management Software, your Customer Service & Support Team
has a complete history of each client including past cases, this
allows for a faster more personal interaction. Solving client
cases can be difficult; this is why Salesboom allows you to store
a complete history of cases for quick search and reference. Your
customers can also benefit from a self service Web Portal and
public knowledgebase. These features allow customers to submit
cases via your web site or browse through solutions to common
issues for self resolution.
Web-based Online CRM Marketing Software Solutions
are purchased and utilized by the IT, Legal, Engineering,
Health, Real Estate, Automotive, Corporate, Call Center,
Pharmaceutical, Hospitality and the Service industries
around the world, including USA (United States of
America), Canada, UK (United Kingdom), Sweden, South
Africa Singapore, Brazil, France, Spain, Germany,
China (Hong Kong, Shanghai), Holland, Japan, Egypt,
Dubai (United Arab Emirates), Saudi Arabia, Australia,
Bahrain, Turkey, Jordan, Kuwait, Qatar, Oman, Italy,
Lebanon, India, and many more.
CRM will continue
to be the driving force behind business growth and
a properly managed customer database will prove essential.
Try our Free
CRM Evaluation today and see how easy it is to
streamline your workflow processes.