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Cloud Customer Relationship Management

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Customer Relationship Management – Provide the Best Service with our User Friendly Cloud Customer Relationship Management Software.

Customer Relationship Management is an effective method involved in obtaining and maintaining clients for future business growth. It is near impossible to properly manage customers without some form of Customer Relationship Management System; this is why Salesboom developed our Cloud CRM System Software Solution to be user friendly and informative.

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Salesboom’s Web Based Cloud Customer Relationship Management System was designed with the user in mind. From our clear dashboard with easy to understand buttons and our detailed drill down features, your company will have all important information at your fingertips presented to you with real time updates. Our Cloud Customer Relationship Management features:

Customer Relationship Management Information Systems: One of the best benefits of choosing Web Based Customer Relationship Management solutions as opposed to on premise software if the vast flexibility of our Information Systems. Accessing your database via web browser brings a whole new element to keeping in touch with your customers. You can access your Customer Relationship Management System anywhere you have an internet connection to carry out simplified Billing & Invoicing, Emailing, Marketing, Customer Support and much more. While working within your Customer Relationship Management platform you have a 360 degree view of your company and your customer’s history.

Sales Force Automation Management: Always in contact with your customers, your Sales Force requires an effective way to manage their daily interactions in order to provide the best possible service. With your customer’s entire background information right in front of your sales reps, even in the field with our Mobile or Offline Editions, they can see any cases or requests allowing them to provide service with a personal touch.

Marketing Automation: Get your name out there and easily target specific groups by using Campaign Management within our Customer Relationship Management Software. Send out Mass Email Campaign’s to thousands of potential clients with the click of a button by using one of our Email Templates or by creating your own custom template. You can also integrate your Customer Relationship Management Platform to capture leads directly off your web site or via Email with our Lead Capture Tools.

Customer Service & Support: A well organized Customer Service & Support Team is the back bone of maintaining healthy customer relationships. When operating with our Customer Relationship Management Software, your Customer Service & Support Team has a complete history of each client including past cases, this allows for a faster more personal interaction. Solving client cases can be difficult; this is why Salesboom allows you to store a complete history of cases for quick search and reference. Your customers can also benefit from a self service Web Portal and public knowledgebase. These features allow customers to submit cases via your web site or browse through solutions to common issues for self resolution.

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Cloud Customer Relationship Management Web-based Online Cloud CRM Marketing Software Solutions are purchased and utilized by the IT, Legal, Engineering, Health, Real Estate, Automotive, Corporate, Call Center, Pharmaceutical, Hospitality and the Service industries around the world, including USA (United States of America), Canada, UK (United Kingdom), Sweden, South Africa Singapore, Brazil, France, Spain, Germany, China (Hong Kong, Shanghai), Holland, Japan, Egypt, Dubai (United Arab Emirates), Saudi Arabia, Australia, Bahrain, Turkey, Jordan, Kuwait, Qatar, Oman, Italy, Lebanon, India, and many more.

CRM will continue to be the driving force behind business growth and a properly managed customer database will prove essential. Try our Free CRM Evaluation today and see how easy it is to streamline your workflow processes.

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