Most growing businesses run on a patchwork of tools — separate email platforms, spreadsheets for leads, standalone service desks, and disconnected ERP systems. Salesboom's hosted CRM software was built to eliminate these problems entirely.
When marketing and sales operate on separate systems, lead data entered in one tool must be re-entered in another — wasting time, introducing errors, and ensuring your CRM is never fully up to date from the start.
Customer service agents who can't see open opportunities, billing status, or past purchases give incomplete, sometimes contradictory answers — frustrating customers and undermining the sale that other teams worked hard to close.
When reports take days to compile, managers react to problems rather than preventing them. By the time a declining pipeline or rising churn rate becomes visible, it has already cost the business measurable revenue.
Billing teams don't know a deal has closed. Inventory teams don't know what's been quoted. HR and project teams operate in complete isolation from the sales and service teams they depend on — creating delays, errors, and missed deadlines.
Every new tool added to solve a gap creates a new integration to maintain, a new contract to manage, and a new training burden for staff. Scaling a patchwork of tools multiplies costs and complexity exponentially.
Without a single system tracking every customer interaction from first inquiry to renewal, follow-ups are missed, issues go unresolved, and at-risk customers drift to competitors before anyone in your business even knows they were unhappy.
From lead capture to invoice generation, from campaign management to employee HR tracking, every module shares one data layer — so your teams always work with a single, accurate view of the customer and the business.
Salesboom goes beyond core CRM with a rich library of additional solutions that connect your front office and back office without custom development or third-party integrations.
Since 2003, Salesboom has delivered on-demand hosted CRM software to businesses across industries and geographies. Here is what sets the platform apart from every alternative.
Sales, marketing, customer service, collaboration, and back-office ERP — all in one system, sharing one database. No integrations to break, no data to reconcile, no version inconsistencies between departments.
The moment a sale closes, billing knows. When inventory drops, purchasing is alerted. Every department works from the same live data — not yesterday's export, not an end-of-day sync, not a manually compiled report.
Unlike competitors who charge extra or require third-party plugins, Salesboom's Outlook sync is built in — keeping sales reps in their inbox while the CRM stays updated automatically with no manual duplication.
Start with the Solo plan and scale to Enterprise as you grow. Transparent pricing, no hidden fees, and a service guarantee ensure you always know exactly what you're paying for at every stage of growth.
Over 20 years of continuous CRM innovation means a mature, stable, and feature-rich platform that businesses trust for mission-critical sales, service, and operations — with a track record no newcomer can match.
Real CRM specialists — not chatbots — available to support onboarding, customization, and day-to-day questions. Your success is Salesboom's success, and expert help is always one call away.
Salesboom offers four scalable plans designed to match your business at every stage of growth. All plans include core CRM capabilities, with advanced features unlocked as your needs evolve.
Ideal for individual sales professionals or founders managing their own pipeline. Includes core SFA modules — lead, contact, account, opportunity, forecasting — plus dashboard reporting, document management, Outlook integration, mail merge, and Zip Code Proximity Search.
Built for small teams that need to collaborate and communicate. Adds shared calendars, instant messaging, web self-service, knowledge base management, case management, solution management, campaign management, and employee management — all included.
Designed for growing businesses with complex workflows. Includes everything in Team, plus quote and product database management, contact center (CTI/IVR/VoIP), contract management, commissions management, website integration, profile-based security, and workflow automation.
Full-suite access for established businesses and larger organizations. Unlocks the complete platform including billing & invoicing, inventory management, project management, HR policy tracking, expense tracking, vacation/PTO management, mass email, and optional wireless, offline, and EDI add-ons.
Data is only valuable when you can act on it. Salesboom's built-in business intelligence tools transform raw CRM activity into clear, actionable insights — available the moment you need them, not at the end of the week.
Build reports tailored to your business across any module — sales, service, marketing, HR, or finance. Filter, group, and export data on demand with no dependency on an analyst or IT team to compile results.
Executives see pipeline and revenue; service managers see case volumes and SLA compliance; sales reps see quota attainment — all in real time, all configured to show only the KPIs that matter to each role.
Probability-weighted deal forecasting gives leadership an accurate picture of upcoming revenue — enabling confident hiring decisions, inventory planning, and investment commitments based on real data, not gut instinct.
Complete interaction logs, documented case histories, and automated records management ensure your operations meet regulatory and contractual obligations — with full auditability built into every transaction and communication.
Archive, monitor, and retrieve email communications for compliance, coaching, and dispute resolution. Every customer-facing communication is captured, searchable, and tied to the right account record permanently.
Reports and dashboards scale seamlessly from a 5-person team to a 500-person enterprise without requiring migration, re-implementation, or the addition of a separate analytics platform to handle growing data volumes.
Everything you need to know about Salesboom's on-demand platform — from plans and pricing to integrations, mobile access, and ERP capabilities.
Discover why thousands of businesses choose Salesboom's hosted CRM software — from detailed feature comparisons and competitor analyses to purpose-built workflow and automation capabilities.
Discover the full case for why Salesboom is the right hosted CRM software for your business. Explore why Salesboom stands out — from its unified platform approach and 22 years of innovation to transparent pricing and white-glove support that competitors simply don't offer.
See how Salesboom compares to Salesforce across features, pricing, and ease of use. The Salesboom vs Salesforce comparison shows why thousands of businesses choose Salesboom's all-in-one hosted CRM over the complexity and cost of Salesforce.
Evaluating ACT! as an alternative? Read the detailed Salesboom vs ACT comparison to understand how Salesboom's cloud-based, fully integrated hosted CRM outperforms legacy desktop CRM software on every key business dimension.
Salesboom's enhanced accessibility features ensure your team can access the complete CRM from any device, any location, at any time — with an interface designed for ease of use across every role and level of technical experience in your organization.
Take full control of how your business processes run with Salesboom's enhanced workflow control — designing automated rules, triggers, and escalation paths that enforce consistent processes without requiring developer resources or IT involvement.
Empower customers with self-service answers using Salesboom's public knowledge base — publishing FAQs, how-to guides, and product documentation to a branded portal that reduces inbound support volume while improving customer satisfaction around the clock.
Ensure every support case reaches the right agent at the right time with Salesboom's case escalation and routing — automatically assigning, escalating, and notifying based on SLA thresholds, issue type, and team availability to prevent any case from falling through the cracks.
Connect every inbound lead with the right salesperson immediately using Salesboom's intelligent lead routing — applying territory, product, or priority-based rules to ensure your fastest responders receive the highest-value prospects every time.
Define, communicate, and enforce your service availability with Salesboom's support hours management — automatically adjusting SLA calculations, routing rules, and customer notifications based on your team's working hours, holidays, and regional time zones.
Start your free 30-day trial today — no credit card required — and experience the power of a fully integrated on-demand CRM. Or request a live demo and let our team show you exactly how Salesboom fits your business.
Questions? Call: 1-855-229-2043
Discover powerful CRM editions to scale your business efficiently.
A complete CRM suite with Marketing Automation, ERP integration, and Support tools — built for performance and value.
Explore ProfessionalFor large enterprises — automate workflows, unify data, and leverage analytics to drive strategic growth.
View EnterprisePerfect for small teams starting with CRM — manage leads, track sales, and boost productivity with simplicity.
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