Contact Management Software

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Contact Management Software

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Contact Management Software - Improve your Contact Management with our Online Contact Database.

Contact Management Software is an integral part of any organization, no matter your industry or department. Without a well set up Contact Management Software solution; your Sales Force could miss leads, your Marketing Department could have trouble targeting specific groups, or your Inventory & Order Management Department could lose accuracy and become inefficient.

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Contact Management Software by Salesboom is aimed at ensuring you and your employees have the knowledge required to carry out tasks with the best accuracy and efficiency possible. This is accomplished by housing your database in a central location so every member of your company will benefit from real time information. All data collected from contacts via Email, Web Forms or any other interaction is saved in one location making a full history easy to review. Our Web Based Contact Management Software System will streamline future interactions by ending the need to enter duplicate information. Salesboom’s Contact Management Software is a great tool for your enterprise:

Marketing Department: Stop fumbling with spreadsheets or a mixture of software platforms when carrying out campaigns. Our Contact Management Software allows easy campaign management with endless options of organizing leads. Leads and Contacts can be attached to your campaigns for Mass Emailing with a single click or obtaining speedy reports to test the success of campaigns in real time. Workflow rules are also integrated into our Contact Management Software allowing leads to be passed on through the network to your sales pipeline as they are received.

Sales Force: Our Contact Management Software enables you to manage contacts with notes and attachments including requests and cases within one Web Based Platform to ensure all information is at your finger tips when needed, no matter employee’s locations. With Salesboom’s Contact Management Software your Sales Force can access customer’s information when in the field with our Offline and Mobile Editions so they will never be out of touch with the office. A quick search can locate all known information about any contact with in-depth organizing functionality including Territory Management. Territory Management found within our Contact Management Software allows contacts to be arranged via location allowing the best use of your Sales Force resources.

Inventory & Order Management: A streamlined Order Management Department can be the deciding factor in the level of your customer’s satisfaction; a delayed or incorrect order fulfillment can mean poor reviews or your customer may begin shopping elsewhere. Salesboom’s Contact Management Software has been designed to help you please your clients and help you build a strong foundation for a future goldmine. With our automated workflow, as an order is placed an instant message can alert those involved creating the fastest service possible. Also, since contacts information only needs to be entered once, the chance of mistake is greatly reduced; your Inventory & Order Management Department receives the same contact information as your Sales Force. With security in mind you can customize security access so only the contact information needed by an individual or department is displayed.

Customer Service & Support: To keep your customers happy you need to know what they require as well as previous requests or cases. When consulting with clients, notes and attachments along with a full history from previous interactions allow your Customer Service & Support team to provide a personalized approach and swift case resolution, even from multiple locations. Our in depth Contact Management Software allows you to act accordingly by allocating Customer Service & Support resources based upon a representative’s or divisions strongest areas.

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Salesboom's Contact Management Software Web-based Online CRM Software Solutions are purchased and utilized by the IT, Legal, Real Estate & Property, Engineering, Car Sales, Financial Services, Telephone Sales, Corporate, Pharmaceutical, and the Service industries around the world, including USA (United States of America), Canada, UK (United Kingdom), Italy, Spain, Germany, Holland, Sweden, France, Egypt, Jordan, Dubai (United Arab Emirates), Saudi Arabia, Bahrain, Kuwait, South Africa Singapore, Qatar, Oman, Lebanon, Turkey, China (Hong Kong, Shanghai), India, Japan, Australia, and many more.

CRM will continue to be the driving force behind business growth and a properly managed customer database will prove essential. Try our Free CRM Evaluation today and see how easy it is to streamline your workflow processes.

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