Small Business CRM Industry Analysis

Not convinced that the end is near? Don't take our word for it. Check out what these industry professionals are saying about the Oracle / Siebel merger, and what it means for the IBM dependant Siebel On Demand CRM software system:

Mark Hall, editor at large for ComputerWorld weighs in with his opinion on the future of Siebel's CRM On Demand, stating "Oracle's move to buy Siebel guarantees one thing: Siebel CRM on Demand is toast. After all, why on earth would Oracle support a product that is designed to run on IBM's DB2 database? Trust me, it won't."

Some other analysts shared that view. SG Cowen & Co. analyst Peter Goldmacher called Oracle's Siebel CRM On Demand takeover "a dream come true" for other on demand hosted CRM software providers; he forecasts in a research note that the deal will lead to turmoil in Siebel's CRM On Demand sales organization and prompt a number of its top sellers to look elsewhere for work.

Salesforce.com CEO Marc Benioff projected imminent death for the service. "Siebel CRM on Demand, a joint venture between Siebel and IBM, will be the first to be buried," he wrote in an e-mail message to Salesforce.com employees. "Siebel CRM on Demand is written exclusively on DB2 and Websphere and runs in IBM data centers. Oracle will kill it. Oracle does not sell DB2."

Sheryl Kingstone, an analyst for Yankee Group also predicts issues for the Siebel CRM On Demand service: "Oracle has much more incentive to optimize for their own software. I can certainly see this is going to be an issue going forward for DB2 customers," Kingstone said.

"It's going to be an uncomfortable relationship," added David Bradshaw, analyst for Ovum Ltd.

Don Tennant, also a writer for ComputerWorld, writes "Of course, Oracle is still grappling with the integration headaches stemming from its acquisition of PeopleSoft and, by extension, J.D. Edwards, so dealing with the integration of Siebel CRM On Demand at the same time is only going to make those headaches throb more."

With companies like Yankee Group (https://www.yankeegroup.com) raising doubts about Siebel CRM On Demand, you can see why Siebel On Demand customers are also worried stepping forward.

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Only the captain is supposed to go down with the ship, not its customers. Let Salesboom's Small Business CRM Software rescue you today - if you're not convinced, the industry professionals quoted above should give you the Oracle's outlook on your future as a Siebel CRM On Demand customer. With Salesboom, you'll have all the On demand Hosted CRM Software, Web-based SFA, ERP software and CLM tools you need to succeed with your small business. Guaranteed.

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