Protect your customer data with enterprise-grade 128-bit encryption, multi-data center redundancy, and the industry's only 99.8% uptime Service Level Agreement.
Uptime SLA Guarantee
SSL Encryption
Security Monitoring
Years of Protection
Security and privacy protection are not afterthoughts at Salesboom—they are fundamental pillars of our business offering. With over two decades of CRM innovation, we have invested heavily in creating a security infrastructure that matches or exceeds what you would expect from financial institutions.
Salesboom is the only on-demand CRM provider that backs our service with a comprehensive Service Level Agreement guaranteeing 99.8% uptime. We maintain complete transparency by publishing our real-time server status publicly at www.salesboom.com via the 'System Status' link.
Our security architecture was built from the ground up as a secure, global Service-Oriented Architecture (SOA) leveraging multiple data centers strategically positioned around the world.
This distributed approach ensures:
When you log into your Salesboom account, you receive the same level of security protection used by banks and financial institutions. Every interaction with the platform is secured through multiple layers of encryption technology.
All data transmission over the Internet is protected by 128-bit SSL (Secure Sockets Layer) encryption, the same standard used by financial institutions worldwide.
Secure key exchange employs 1024-bit RSA public key cryptography to ensure encryption keys are transmitted safely and cannot be intercepted.
Salesboom software is delivered exclusively over secure Internet connections using HTTPS protocol, ensuring every data packet benefits from strong encryption protection.
You can verify the secure connection by checking for the security lock icon in your browser, confirming you are operating in a fully encrypted environment. Even if data were intercepted during transmission—an extremely unlikely scenario given our additional security layers—it would be completely unreadable without the proper decryption keys.
Salesboom's Software-as-a-Service offerings were architected from inception as a Global Delivery Model. Unlike single-location CRM providers, our global Service-Oriented Architecture features data center nodes strategically positioned at multiple locations around the world.
We collocate our servers exclusively with world-class, National-tier Internet Service Providers, giving our customers access to:
At each data center location, Salesboom maintains server clusters with built-in automatic failover capabilities. If any individual server experiences issues, the remaining servers immediately assume the workload with zero interruption.
Beyond individual server redundancy, we maintain multiple server clusters at each data center. If an entire cluster experiences issues, backup clusters automatically take over processing seamlessly.
In the extremely unlikely event that an entire data center experiences a major disruption, our other globally distributed data centers automatically absorb the workload until normal operations resume.
This three-tier redundancy approach means your CRM data and operations are protected against hardware failures, network issues, power disruptions, and even regional infrastructure problems.
Business continuity is not something we hope for—it is something we engineer, test, and continuously improve. Salesboom maintains a comprehensive disaster recovery plan that is regularly tested to ensure effectiveness when needed.
Salesboom data is stored on redundant RAID (Redundant Array of Independent Disks) disk systems, providing real-time protection against storage hardware failures. Data is simultaneously written to multiple disks for instant redundancy.
All customer data is backed up nightly through automated processes, with complete data snapshots captured during off-peak hours to minimize performance impact.
Backup data is cloned to create multiple copies for additional redundancy, stored on secure tape media for long-term archival with comprehensive verification processes.
Fire-proof, off-site storage locations are physically separated from primary data centers with regular rotation schedules to maintain multiple recovery points.
Multi-layered backup approach enables recovery from multiple points in time, protecting against data corruption, accidental deletion, or any other data loss scenario.
Regular disaster recovery testing ensures our backup and recovery procedures work flawlessly when needed, with documented procedures and trained personnel.
Our world-class data center partners employ comprehensive physical security measures that rival the most secure government and financial facilities:
Redundant power systems with backup generators and UPS protection. Climate control with precision cooling systems. Fire suppression using advanced, server-safe technologies.
Redundant network connections from multiple Tier-1 carriers. Advanced routing and failover systems. DDoS protection and traffic filtering. Continuous bandwidth monitoring.
State-of-the-art, dedicated firewall appliances protect server networks from unauthorized access. Advanced intrusion detection systems monitor for suspicious activity 24/7.
Deep packet inspection examines all network traffic. Stateful inspection tracks connection states for enhanced security. Protocol validation ensures only legitimate traffic passes through.
Distributed Denial of Service attack mitigation systems protect against volumetric attacks. Traffic analysis identifies and blocks malicious patterns before they impact service.
Real-time monitoring systems detect potential security threats. Automated response systems react instantly to suspicious activity. Security event logging provides complete audit trails.
Only essential ports are open and accessible. Unused services are disabled to minimize attack surface. Port scanning is actively blocked and logged.
Multi-layer antivirus and anti-malware scanning. Regular signature updates to detect new threats. Heuristic analysis identifies unknown malware variants.
Within the Salesboom software, extensive security measures ensure that all code instances are completely separate from one another and cannot be accessed across organizational boundaries.
This layered security approach means that even if one security measure were somehow bypassed, multiple additional security layers would still protect your data.
While perimeter defenses are critical, Salesboom recognizes that comprehensive security requires protection at every level. Inside the firewall perimeter, we employ additional security measures to protect our systems and your data.
Continuously developed custom security checks and monitoring triggers watch for suspicious activity patterns and unauthorized access attempts.
NAT hides internal server IP addresses from external networks, adding an additional layer of protection against direct attacks.
Minimizes the attack surface by limiting accessible network ports and redirecting traffic through secure channels.
Internal systems use private IP ranges that cannot be directly accessed from the Internet, creating an additional security barrier.
Additional layer of network-level obfuscation that makes it extremely difficult for attackers to map internal infrastructure.
Continuous system monitoring by both Salesboom security teams and our colocation ISP partners ensures rapid response to any issues.
Salesboom believes in complete transparency regarding our security posture and operational performance. Unlike competitors who hide performance issues, we maintain public visibility into our system status. Customers can view real-time and historical uptime data at any time by visiting www.salesboom.com and clicking the 'System Status' link.
Our security practices are designed to support compliance with industry regulations including data protection requirements, financial services regulations, and healthcare privacy laws.
We regularly review and update our security measures to align with evolving compliance requirements and industry best practices, ensuring ongoing protection.
Cybersecurity is not a destination—it is an ongoing journey requiring continuous investment, monitoring, and improvement. Salesboom invests heavily in the latest hardware and software to protect our servers and your data.
Regular hardware upgrades to maintain performance and security capabilities with the latest technology.
Continuous software updates and security patches applied promptly to protect against emerging threats.
Investment in emerging security technologies before they become industry standard, staying ahead of threats.
Ongoing training for security and operations teams to stay current with latest threats and protection methods.
Partnerships with leading security vendors and consultants bring external expertise and perspectives.
Regular security audits by independent third parties validate our security posture and identify improvements.
Active participation in industry security forums and information sharing networks keeps us informed.
Proactive threat intelligence monitoring helps us stay ahead of emerging threats and attack patterns.
This continuous investment approach ensures that Salesboom's security infrastructure evolves to meet tomorrow's threats, not just today's challenges.
Protect your customer data with the same security standards used by financial institutions. Start your free trial today and experience the peace of mind that comes with world-class CRM security and our industry-leading 99.8% uptime guarantee.
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