Protect your business with enterprise-grade security infrastructure featuring 128-bit encryption, 24/7 monitoring, redundant systems, and comprehensive disaster recovery—all managed by dedicated security specialists.
In today's digital landscape, customer data is your most valuable business asset—and your biggest liability if compromised. A single security breach can destroy customer trust, trigger regulatory penalties, damage brand reputation, and result in costly litigation that threatens business survival.
With hosted CRM solutions, security becomes even more critical because your data lives outside your firewall. You need absolute confidence that your provider treats security as seriously as you do—with dedicated resources, proven technologies, and unwavering commitment to protecting your information.
Years of proven security
Businesses protected
Countries served
Security monitoring
At Salesboom, security isn't a feature—it's the foundation of everything we build. Since 2003, we've devoted significant resources to continually develop our world-class security infrastructure.
We deliver unsurpassed protection and privacy of customer information across 3,500+ businesses in 159 countries.
We deploy multiple layers of security technologies—firewalls, encryption, intrusion detection, and proprietary security products developed specifically for our platform—to prevent breaches before they occur.
Our expert team of experienced security specialists and professional engineers provides round-the-clock monitoring and protection of data and systems, with ongoing evaluation of emerging security developments and threats.
Unlike hosted system arrangements where third parties manage components, Salesboom maintains complete control over all operational aspects. We manage our own collocated infrastructure, ensuring security standards are never compromised.
This comprehensive approach means you can focus on growing your business while we handle the complex, resource-intensive work of maintaining enterprise-grade security infrastructure.
Digital security starts with physical security. Your data resides on production equipment collocated in Halifax, Nova Scotia, at a state-of-the-art facility specifically designed for maximum security and uptime.
The data center features multiple layers of physical security to prevent unauthorized access:
These physical barriers ensure that even if digital defenses were somehow compromised, unauthorized individuals cannot physically access the servers containing your data.
Beyond security, the facility is engineered for reliability and continuous operation:
This infrastructure ensures your CRM remains accessible 24/7/365, even during emergencies, natural disasters, or utility failures that would cripple standard office environments.
Salesboom leverages the strongest encryption products available to protect customer data and communications from interception, tampering, and unauthorized access.
Every interaction between your browser and Salesboom servers is protected by 128-bit Verisign SSL (Secure Sockets Layer) Certification using 1024-bit RSA public keys. This represents the same encryption standard used by financial institutions for online banking.
When you see the lock icon in your browser, you have visual confirmation that all data transmitted is fully encrypted and unreadable to interceptors.
Customer data stored on our servers is protected with encryption at rest, ensuring that even in the unlikely event of physical media theft, data remains unreadable without proper decryption keys.
Multiple encryption layers protect data throughout its lifecycle, from initial entry to long-term archival storage.
Salesboom uses security certificates from recognized certificate authorities, providing browser-verified authentication that confirms you're connecting to legitimate Salesboom servers, not imposter sites attempting to steal credentials.
Regular certificate renewal and monitoring ensure continuous protection without security gaps.
Technology alone cannot provide complete security. Salesboom's expert team of experienced, professional engineers and security specialists provides round-the-clock protection of data and systems.
Continuous monitoring of security systems, logs, and alerts enabling immediate response to potential threats before they escalate.
Dedicated specialists trained to respond rapidly to security incidents, containing threats, investigating root causes, and implementing remediation measures.
Ongoing evaluation of emerging security developments, vulnerabilities, and attack techniques, ensuring defenses evolve to address new threats.
Regular training ensuring all Salesboom personnel understand security best practices and their role in protecting customer data.
Systematic identification and remediation of security vulnerabilities through patching, configuration updates, and security hardening.
Independent security assessments by external experts providing objective validation of our security posture.
This human expertise combined with advanced technology creates a comprehensive security program that adapts to evolving threats and maintains constant vigilance protecting your data.
While Salesboom manages the security infrastructure, you retain complete control over your data and how it's used.
You own your data completely. Salesboom never sells, shares, or uses your customer data for any purpose other than providing CRM services to you.
Export your complete data set at any time in standard formats, ensuring you're never locked in and can migrate if business needs change.
When you terminate service, your data is securely deleted from production systems and backups according to documented retention policies.
Comprehensive security documentation available to customers, providing transparency into our security controls and practices.
Our team helps you understand how Salesboom's security controls support your own compliance obligations, providing documentation for audits.
This transparency ensures you can confidently demonstrate to your own customers, auditors, and regulators that their data is properly protected.
Salesboom's security infrastructure provides advantages that separate us from competitors.
Unlike competitors using third-party hosting or shared infrastructure, Salesboom manages all aspects of operations, ensuring security standards are never compromised by external dependencies or shared tenancy risks.
More than two decades of continuous operation without major security incidents demonstrates our proven, battle-tested security approach refined through years of real-world threat response.
Custom security products developed specifically for Salesboom's architecture provide protection tailored to our unique infrastructure that generic solutions cannot match.
Data stored in Canadian facilities subject to Canadian privacy laws, providing advantages for organizations concerned about foreign government data access under laws like the USA PATRIOT Act.
Enterprise-grade security included standard for all customers at all pricing tiers—no premium security add-ons or hidden fees for essential protection.
Open communication about security measures, incident response procedures, and infrastructure details, unlike competitors hiding behind vague security claims.
Experience the peace of mind that comes from bank-level security protecting your CRM data. Schedule a demo to learn how Salesboom's comprehensive security infrastructure keeps your business safe while you focus on growth.
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