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What is CRM or Customer Relationship Management Software?

What is CRM?

What is CRM?

CRM is an acronym for customer relationship management and SFA is an acronym for sales force automation, a subset of CRM. Customer relationship management is a term used to define how businesses maintain and retain client relationships. Cloud Based CRM Solution is a concerted effort by an organization to understand their client and integrate the information they have on the client to help build a lasting relationship. As the old saying goes 80% of your business comes from 20% of your clients. This is the simplest definition of CRM software.

The problem has always been identifying the crucial 20%. Knowledge stemming from customer information gathered either from people, policies, processes or systems are used on daily basis while interacting with clients and potential clients.

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Online CRM Solution is a top down driven process that integrates all facets of the business: sales, marketing, customer service and support to bring a positive experience between the businesss and customers and make customers happy. However, CRM system solution is specifically a strategic commitment to customer centricity. Customer centricity is not driven by technology, however, it is enabled by technology. This usually creates a cultural shift within the business itself to one of client intelligence. Customer centric approaches are exactly designed to facilitate as many of the clients needs as possible. The organization becomes the portal through which relationship transactions flow. The one to one strategy enables a more intimate relationship between the business and client, using Online CRM solution tools to capture and record historical events in the relation.

CRM Sales force automation is the usual initial touch point to new and existing clients. From the time there is an introduction, there is a footprint created by that lead to follow. The jumping off point for CRM software to be effective is to automate and streamline all your business processes so all customer needs and desires are met. This is the meaning of CRM.

To explain CRM in a meaningful way, we will define CRM as all the tools used by company stakeholders to better serve the customer.

Once you truly gain full visibility into your company's business processes, you'll never want to go back to the dark again. We guarantee it. Take a Free CRM Software 30-day Trial today, or contact us directly for more information: 1.855.229.2043 (1.855.229.2043) or via e-mail at sales@salesboom.com.

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CRM Software Apps - What Cloud CRM fits you?

Team Edition

Cloud CRM Sales Management Software solutions that really speak to the small business. Let our cloud CRM Sales Management Software be there with you during your business growth and development with our Sales Force Automation, Contact Management Software and Customer Service & Support. Whatever your business goals, banking on Salesboom Online Cloud CRM Sales Management Software will help you and your company best manage your sales pipeline.

Professional Edition

An action packed Online, easy-to-use Web Based Cloud CRM Sales management Software solution focusing on Sales Force Automation and Customer Service & Support solutions while integrating company wide in real time. The advantages of cloud CRM Sales management Software applications include streamlined sales processes that will catapult your business to the next level.

Enterprise Edition

Cloud CRM application and Back Office ERP solution integrated across your enterprise in real-time providing your company with the best workflow automation possible. The Enterprise Edition includes Cloud CRM, Sales management software, Inventory Management, Product Management, Project Management, Quickbooks CRM Integration, Accounting and Human Resources Management solutions. Compared to most Web Based Customer Relationship Management Cloud CRM Sales management software vendors, Salesboom is the only to offer a complete Back Office solution integrated across your entire Cloud CRM platform, giving your company the advantage.

Microsoft Outlook CRM Solutions

Salesboom's Cloud Customer Relationship Management Cloud CRM outlook Integration software allows you to keep your existing MS email management software by using its Outlook CRM Solutions. Never mind managing multiple programs for contacts and e-mail; within a single integrated cloud CRM Sales management software platform, Salesboom allows all your Microsoft Outlook data to be easily managed with a single login.

QuickBooks CRM Solutions

Salesboom's QuickBooks Cloud CRM Integration from Salesboom gives you one wide view of your company, customers and data all in one place. Salesboom CRM for QuickBooks gives you a seamless two-way synchronization between your Cloud CRM suite including the CRM Sales management software solution and QuickBooks accounting software, with a 100% data accuracy guarantee.

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