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✓ Award-Winning Cloud CRM Software Since 2003

Complete Transparency Into Your CRM Service Performance

Monitor Salesboom's real-time service metrics, uptime performance, and system availability across 148 countries. Because transparency builds trust and confidence in your business operations.

99+

Uptime SLA Guarantee

148+

Countries Served

24+

Real-Time Monitoring

22+

Years Proven Reliability

Why We Built Real-Time Service Status Monitoring

Thousands of businesses across 148 countries and multiple time zones depend on Salesboom's Cloud CRM and ERP solutions to run critical business operations every single day.

These companies trust us with their customer relationships, sales pipelines, service operations, and revenue data. That level of trust demands complete transparency.

While our industry-leading Service Level Agreement guarantees 99.8% uptime—the highest in the CRM industry—and while we provide timely refunds for any downtime incurred, we believe our customers deserve more. They deserve real-time visibility into exactly how their mission-critical systems are performing at any moment.

That's why we created the Salesboom Service Status Monitor: a live, transparent window into our service metrics, system performance, and availability. No waiting for status reports. No wondering if an issue is affecting just you or everyone. No uncertainty about when services will be restored.

Customer-First Philosophy

Because customers who trust Salesboom with their CRM needs every day deserve transparent treatment when it comes to performance deliverables.

Real-Time Visibility Into Every Service Metric That Matters

The Salesboom Service Status Monitor provides comprehensive, up-to-the-minute information about every aspect of our service performance. All data updates in real-time, giving you instant insight into system health and availability.

Live System Availability Tracking

Monitor the operational status of all Salesboom services across our global infrastructure. The dashboard displays current availability percentages, response times, and system health indicators for:

  • Core CRM application servers
  • Database clusters and data centers
  • API endpoints and integration services
  • Mobile application infrastructure
  • Email delivery systems
  • Real-time synchronization services
  • Backup and redundancy systems

Color-coded status indicators provide instant visual confirmation that services are operational, experiencing degraded performance, or undergoing maintenance.

Performance Metrics and Response Times

Beyond simple up/down status, the monitor tracks detailed performance metrics that affect your daily experience:

  • Average page load times across different modules
  • API response times for integrations
  • Database query performance
  • Search functionality speed
  • Report generation times
  • File upload and download speeds
  • Login authentication times

These metrics help you understand not just whether services are available, but how well they're performing relative to our baseline standards.

Historical Performance Data

Review past performance over customizable time periods—last 24 hours, 7 days, 30 days, or 90 days. Historical data helps you:

  • Verify our 99.8% uptime commitment
  • Identify patterns in performance fluctuations
  • Plan maintenance windows around peak usage times
  • Validate service credits for any downtime
  • Make informed decisions about critical business timing
  • Build confidence through consistent reliability data

Complete Visibility Into Service Disruptions and Resolutions

When service disruptions occur—however rare—transparency becomes even more critical. The Salesboom Service Status Monitor provides detailed information about any incidents affecting system availability or performance.

What We Share During Incidents:
  • Real-time incident status updates as situations develop
  • Clear description of which services are affected
  • Estimated time to resolution based on current progress
  • Root cause analysis after resolution (when applicable)
  • Steps we're taking to prevent similar issues
  • Impact scope—how many users or regions are affected
  • Workarounds available while resolution is in progress

All incident information updates automatically as our engineering team makes progress, eliminating the need for customers to contact support for status updates during outages.

Proactive Communication

The status monitor also displays planned maintenance windows well in advance, allowing customers to:

  • Schedule around maintenance periods
  • Prepare teams for brief service interruptions
  • Understand exactly which services will be affected
  • Know precise start and end times for maintenance
  • Receive automatic notifications before maintenance begins

This proactive approach minimizes surprises and allows businesses to plan accordingly.

99.8% Uptime Guarantee Backed By Transparent Monitoring

Salesboom's Service Level Agreement guarantees 99.8% uptime—the highest standard in the CRM industry. This translates to less than 15 hours of potential downtime per year, and our actual performance consistently exceeds this commitment.

What Makes Our SLA Different:
  • Transparent measurement verified through public monitoring
  • Automatic service credits for any SLA violations
  • No fine print or excluded services
  • Covers all core CRM functionality, not just server availability
  • Measured and reported in real-time, not retroactively
  • Independently verifiable by customers at any time
Accountability Through Transparency

Our public monitoring holds us accountable to performance standards higher than most competitors are willing to commit to, demonstrating genuine confidence in our infrastructure and operational excellence.

Building Trust Through Transparency and Accountability

Salesboom Cloud CRM V8 focuses intensely on the value of our customer base and their vested interest in our product.

Complete Visibility

Customers deserve to know exactly how their mission-critical systems are performing at any moment, without having to ask.

Public Accountability

Public accountability drives better service quality than private monitoring ever could, pushing us to excellence.

Trust Building

Transparency builds trust more effectively than marketing claims, demonstrating confidence in our infrastructure.

Real-Time Data

Real-time data empowers customers to make informed decisions about their business operations with confidence.

Complete Openness

Openness demonstrates confidence in our infrastructure and team, setting us apart from competitors who hide performance data.

Customer-Centric

This approach reflects our belief that customers who trust us with their business deserve complete honesty about service performance.

Accessing Real-Time Service Status Information

The Salesboom Service Status Monitor is available to everyone—current customers, prospects evaluating our platform, and anyone interested in verifying our service reliability claims.

Access the Monitor At:

The dashboard requires no login or authentication. All service metrics, performance data, and incident information are publicly accessible, demonstrating our commitment to complete transparency.

Mobile-Responsive

Design adapts automatically for monitoring on any device, from desktop to smartphone.

Automatic Refresh

Real-time updates keep information current without manual page reloading.

RSS Feed

Automated status notifications via RSS for integration with your monitoring tools.

Email Alerts

Subscribe to receive incident alerts and maintenance notifications directly in your inbox.

API Access

Programmatic access for integration with your internal monitoring and alerting systems.

Embeddable Widgets

Display service status on your internal dashboards with customizable widgets.

Why Salesboom Leads in Service Transparency

Many CRM providers claim high uptime and reliable service, but few are willing to prove it through public, real-time monitoring. This transparency represents a significant competitive advantage for Salesboom customers.

Verify Before Committing

Verify reliability claims before committing to a platform, making vendor selection decisions based on actual data, not marketing.

Demonstrate Due Diligence

Show stakeholders objective performance metrics and documented reliability for informed decision-making.

Reduce Risk

Minimize implementation risk through measurable service level commitments backed by transparent monitoring.

Eliminate Uncertainty

Remove uncertainty about critical system availability with instant access to current status information.

Build Confidence

Create internal confidence in platform selection with transparent, verifiable performance data.

Justify Investment

Justify CRM investment with documented reliability and proven uptime performance over time.

The Competitive Question

When evaluating CRM platforms, ask competitors: "Can I see your real-time service status monitor?" The answer will be revealing.

Experience CRM You Can Trust With Transparent Service Monitoring

See for yourself why thousands of businesses trust Salesboom with their mission-critical CRM operations. Monitor our real-time service status and start your free trial today to experience industry-leading reliability backed by complete transparency.

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