The Complete CRM Toolkit for Modern Business

Salesboom delivers a comprehensive suite of over 100 integrated tools that transform how businesses manage customer relationships. Unlike fragmented systems that require multiple subscriptions and complex integrations, our all-in-one cloud CRM platform unifies every customer-facing function into a single, intuitive solution.

From initial lead capture through post-sale support, every tool works together seamlessly. No data silos. No duplicate entry. No integration headaches. Just one login, one platform, and complete visibility across your entire customer lifecycle.

What sets Salesboom apart is our commitment to delivering enterprise-grade capabilities at prices small and medium businesses can afford. Starting at just $14 per user per month, you gain access to sophisticated automation, customizable workflows, and powerful analytics that typically cost 10x more with competitors like Salesforce.

Our cloud-based architecture means zero software installation, automatic updates, and access from anywhere on any device. Your team stays productive whether they're in the office, working remotely, or meeting clients in the field.

Sales Tools That Close More Deals Faster

Our sales force automation suite empowers your team to work smarter, not harder. With intelligent automation handling routine tasks, sales reps can focus on what they do best—building relationships and closing deals.

Lead & Contact Management

Never let another opportunity slip through the cracks. Our lead management system captures prospects from every source—web forms, email, phone calls, social media, and manual entry—automatically routing them to the right sales rep based on customizable rules.

Key Capabilities:

Centralized contact database with complete interaction history
Automatic lead scoring and qualification based on engagement
Duplicate detection and merging to maintain data integrity
Custom fields and tagging for flexible organization
Lead source tracking to measure marketing ROI
Mass update and import tools for efficient data management
Mobile access to contacts and leads from anywhere

Opportunity & Pipeline Management

Visualize your entire sales pipeline at a glance. Our opportunity management tools provide crystal-clear visibility into every deal, helping managers forecast accurately and reps prioritize effectively.

Track and Manage:

Visual pipeline boards with drag-and-drop stage progression
Probability-weighted forecasting for accurate revenue predictions
Win/loss analysis to understand what works and what doesn't
Activity tracking showing all touches associated with each deal
Customizable sales stages that match your unique process
Automated reminders ensuring no follow-up is forgotten
Real-time reporting on pipeline health and velocity

Quote & Contract Management

Generate professional quotes and contracts in minutes, not hours. Our quote-to-cash functionality streamlines the entire process from initial proposal through final payment, reducing sales cycle time and improving close rates.

Features Include:

Configurable product catalog with pricing and discounting rules
Professional quote templates with your branding
Electronic signature integration for instant approvals
Version control tracking all quote revisions
Automatic conversion from quote to order to invoice
Multi-currency support for global operations
Approval workflows for discounts and special terms
Integration with QuickBooks for seamless accounting sync

Marketing Tools That Generate Quality Leads

Transform your marketing from guesswork to science. Our marketing automation platform helps you attract, nurture, and convert prospects with targeted campaigns that deliver measurable results.

Campaign Management & Email Marketing

Plan, execute, and measure marketing campaigns across multiple channels from a single dashboard. Our campaign management tools ensure consistent messaging while providing the flexibility to personalize at scale.

Marketing Capabilities:

Mass email marketing with professional templates
Automated drip campaigns that nurture leads over time
Advanced segmentation for precise targeting
A/B testing to optimize subject lines and content
Email tracking showing opens, clicks, and conversions
Marketing collateral storage and sharing
Auto-response workflows for instant engagement
Campaign ROI tracking tied directly to revenue

Lead Generation & Web Integration

Turn your website into a lead generation machine. Our web-to-lead forms capture visitor information automatically, routing it instantly to your CRM for immediate follow-up.

Web Integration Features:

Customizable web forms that match your site design
Automatic lead capture from form submissions
Real-time notifications when hot leads arrive
Landing page tracking to measure campaign effectiveness
Custom routing rules based on form responses
Spam filtering to eliminate junk leads
GDPR-compliant consent management

Service Tools That Turn Customers Into Advocates

Deliver exceptional customer service that builds loyalty and drives retention. Our support tools give your team everything they need to resolve issues quickly while identifying opportunities to delight customers.

Case & Incident Management

Track every customer inquiry from first contact through resolution. Our case management system ensures no issue falls through the cracks while providing complete visibility into support operations.

Service Management Includes:

Multi-channel case capture (email, web, phone, chat)
Automatic case routing based on skills and availability
Priority levels with SLA tracking and escalation alerts
Complete case history with all interactions documented
Collaborative case resolution with internal notes
Knowledge base integration for faster resolution
Customer satisfaction surveys after case closure
Service analytics and performance dashboards

Knowledge Base & Self-Service

Empower customers to help themselves with a comprehensive knowledge base. Reduce support volume while improving customer satisfaction by providing instant access to answers.

Self-Service Features:

Searchable knowledge base with articles and FAQs
Customer portal for case submission and tracking
Community forums for peer-to-peer support
Video tutorials and documentation libraries
AI-powered article suggestions based on case context
Analytics showing most-viewed articles and search terms
Multi-language support for global customers

Analytics & Reporting That Drive Decisions

Make data-driven decisions with powerful business intelligence tools that transform raw data into actionable insights.

Interactive Dashboards

Visualize your most critical metrics at a glance with role-based dashboards that update in real-time. Customize views to match your specific needs and priorities.

Pre-built dashboard templates for common roles
Drag-and-drop dashboard designer
Real-time data updates
Drill-down capabilities for deeper analysis
Export capabilities for presentations
Mobile-optimized dashboard views

Advanced Reporting

Generate comprehensive reports on every aspect of your business. From sales performance to customer satisfaction, get the insights you need to optimize operations.

100+ pre-built report templates
Custom report builder with drag-and-drop interface
Scheduled report delivery via email
Multiple export formats (PDF, Excel, CSV)
Cross-object reporting for complex analysis
Trend analysis and forecasting tools

Forecasting & Analytics

Predict future performance with sophisticated forecasting tools that leverage historical data and current trends to provide accurate revenue projections.

Revenue forecasting by rep, team, and product
Predictive analytics for sales opportunities
Pipeline coverage analysis
What-if scenario modeling
Quota tracking and attainment reporting
Historical trend analysis

Seamless Integration With Your Business Ecosystem

Connect your CRM with the tools you already use. Our native integrations and open API ensure data flows smoothly across your entire technology stack.

Microsoft Outlook Integration

Synchronize emails, calendar, and contacts between Salesboom and Outlook. Work from your familiar email interface while automatically logging all customer interactions in your CRM.

Two-way email synchronization
Calendar and task sync
Contact synchronization
Attach CRM records to emails
Track email opens and clicks
Create CRM records from Outlook

QuickBooks Integration

Connect your CRM with QuickBooks for seamless financial data exchange. Eliminate double entry and ensure your sales and accounting teams work from the same accurate information.

Automatic invoice synchronization
Customer and vendor data sync
Payment tracking and recording
Product and pricing synchronization
Financial reporting integration
Bidirectional data flow

Open API & Custom Integrations

Build custom integrations using our comprehensive REST API. Connect Salesboom with any application, create custom workflows, and extend platform functionality.

RESTful API with complete documentation
Webhook support for real-time notifications
OAuth 2.0 authentication
Sandbox environment for testing
Rate limits designed for enterprise use
Developer support and resources

Mobile CRM: Your Office in Your Pocket

Stay productive on the go with full-featured mobile CRM apps for iOS and Android. Access customer data, update records, and manage your pipeline from anywhere.

           Mobile Features
          Complete CRM functionality on mobile devices
Offline access with automatic sync when connected
One-tap calling and texting from contact records
GPS check-in and location tracking for field reps
Voice notes and photo attachments
Mobile-optimized dashboards and reports
Push notifications for urgent alerts
Barcode scanning for inventory management
Electronic signature capture on mobile
Responsive design adapts to any screen size

        

Mobile CRM interface showing dashboard and features

Industry-Specific Solutions

Pre-configured CRM solutions tailored to the unique needs of your industry. Get up and running faster with templates, workflows, and best practices designed for your business.

Professional Services

Project and engagement tracking
Time and billing integration
Resource allocation tools
Client portal for collaboration

Manufacturing

Dealer and distributor management
Quote configuration tools
Inventory tracking
Order management

Real Estate

Property management
Commission tracking
Document management
Open house scheduling

Financial Services

Account and portfolio management
Commission calculations
Compliance documentation
Client onboarding workflows

Non-Profit

Donor management
Grant tracking
Volunteer coordination
Event management

Healthcare

Patient relationship management
Appointment scheduling
Insurance tracking
Secure messaging

Each industry solution includes: Custom fields and objects, workflow templates, report dashboards, email templates, and best practice processes.

Custom Features Developed Fast and Affordable

Need functionality that doesn't exist out-of-the-box? Our unique Built-to-Suit model means we can develop custom features specifically for your business at a fraction of traditional development costs.

How Built-to-Suit Works

Consultation: Discuss your specific requirements with our solutions architects
Scoping: Receive a detailed proposal with timeline and fixed-price quote
Development: Our in-house team builds your custom functionality
Testing: Review and approve in a staging environment
Deployment: Custom features go live in your production CRM
Support: Ongoing maintenance included with your subscription

Built-to-Suit Advantages

Fast turnaround (typically 2-6 weeks)
Low cost compared to third-party developers
Native integration with platform
Future-proof as platform evolves
Owned by you with no recurring fees
Full documentation and training
Backed by our support team

Common Customizations:

Industry-specific workflows
Complex approval processes
Custom calculations and formulas
Specialized reporting requirements
Integration with legacy systems

Proven Results Across 3,500+ Businesses Worldwide

Since 2003, Salesboom has helped thousands of businesses across 159 countries transform their customer relationships. Here's what our customers achieve:

300%

Increase in sales productivity through automation

40%

Reduction in support call volume with self-service tools

60%

Cost savings compared to Salesforce

25%

Improvement in customer retention rates

50%

Faster quote-to-cash cycle times

2-3

Month average ROI timeframe

 What Customers Say
          "Easy pipeline management at a fraction of the cost of other CRMs"
"You don't need to be a programmer to make changes"
"Super integration with any size database"

          "Really user friendly even for non-technical professionals"
"So many different options—I found exactly what I needed"
"My organization's ability to see itself has greatly improved"

Customer Profile Diversity

Freelancers and solopreneurs
Small businesses (5-50 employees)
Mid-size companies (50-500 employees)
Large enterprises (500+ employees)
Non-profit organizations
Government agencies

Geographic Reach

159 countries served worldwide
Multi-language support (English, Arabic, and more)
Multi-currency capabilities
Global data centers for performance
Local support in key markets

Explore Salesboom Editions

Discover powerful CRM editions to scale your business efficiently.

Professional Edition

A complete CRM suite with Marketing Automation, ERP integration, and Support tools — built for performance and value.

Explore Professional

Enterprise Edition

For large enterprises — automate workflows, unify data, and leverage analytics to drive strategic growth.

View Enterprise

Team Edition

Perfect for small teams starting with CRM — manage leads, track sales, and boost productivity with simplicity.

Discover Team

CRM & AI Strategic Resources

Explore cost analysis, data sovereignty, and AI-powered workforce CRM solutions.

CRM Build vs Buy Cost Analysis

Understand the total cost implications of building a custom CRM compared to buying a SaaS solution.

Read the Analysis

Canadian CRM Data Sovereignty

Learn how Canadian public-sector organizations manage CRM data in compliance with national privacy regulations.

Learn More

AI-Powered Workforce CRM

Discover how an AI-driven CRM supports your agents by automating tasks and enabling smarter decision-making.

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All the Tools You Need. One Powerful Platform.

22+

100+

3,500+

$14