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Features of Cloud CRM Software

Salesboom sets out to provide its clients with the most robust features of Cloud CRM Software Solution available on the market today like Case Management Cloud CRM tools as well as many others. To see how Salesboom can streamline your workflow processes take our Free 30 Cloud CRM Evaluation today.

Salesboom's Key SFA Tools

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Your customers can search your knowledge management database from your web site. You can review previous cases and review or update existing ones.
view image View     Case Management Cloud CRM tools
Tracking the status and progress of cases (customer inquiries, complaints, etc.) and collaborating with other company members on cases is a breeze with our Case Management Cloud CRM tools.
      Knowledge Management
A centralized database of historical cases and solutions shared among all product experts and users in real time sales software greatly shortens the response time of your support team. Salesboom even makes it available for use by your customers from your web site.
view image2View     Escalation
With the touch of the mouse, managers can us our Cloud CRM tools to escalate the priority of cases that are taking too long to resolve, etc.
view image3View     Integrated Opportunity Management
Instant access to customer information and opportunities enables reps to leverage visibility to recommend additional products or services during support interactions.
      XML-based Integration
Our software is available as XML-based web services that are easy to integrate with back office and call center systems to deliver superior customer support.
view image 4View     Customized Reporting & Analysis
The standard or customized Best Practice reports are great tools to gain critical insight into metrics that will help your customer support efforts. Average response time to close cases, case volume by product, region, or timeframe, etc., is available at your fingertips 24/7. Zero programming is required to create customized reports on the fly.

Once you truly gain full visibility into your company's business processes, you'll never want to go back to the dark again. We guarantee it. Take a Free CRM Software 30-day Trial today, or contact us directly for more information: 1.855.229.2043 (1.855.229.2043) or via e-mail at sales@salesboom.com.

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CRM Software Apps - What Cloud CRM fits you?

Team Edition

Cloud CRM Sales Management Software solutions that really speak to the small business. Let our cloud CRM Sales Management Software be there with you during your business growth and development with our Sales Force Automation, Contact Management Software and Customer Service & Support. Whatever your business goals, banking on Salesboom Online Cloud CRM Sales Management Software will help you and your company best manage your sales pipeline.

Professional Edition

An action packed Online, easy-to-use Web Based Cloud CRM Sales management Software solution focusing on Sales Force Automation and Customer Service & Support solutions while integrating company wide in real time. The advantages of cloud CRM Sales management Software applications include streamlined sales processes that will catapult your business to the next level.

Enterprise Edition

Cloud CRM application and Back Office ERP solution integrated across your enterprise in real-time providing your company with the best workflow automation possible. The Enterprise Edition includes Cloud CRM, Sales management software, Inventory Management, Product Management, Project Management, Quickbooks CRM Integration, Accounting and Human Resources Management solutions. Compared to most Web Based Customer Relationship Management Cloud CRM Sales management software vendors, Salesboom is the only to offer a complete Back Office solution integrated across your entire Cloud CRM platform, giving your company the advantage.

Microsoft Outlook CRM Solutions

Salesboom's Cloud Customer Relationship Management Cloud CRM outlook Integration software allows you to keep your existing MS email management software by using its Outlook CRM Solutions. Never mind managing multiple programs for contacts and e-mail; within a single integrated cloud CRM Sales management software platform, Salesboom allows all your Microsoft Outlook data to be easily managed with a single login.

QuickBooks CRM Solutions

Salesboom's QuickBooks Cloud CRM Integration from Salesboom gives you one wide view of your company, customers and data all in one place. Salesboom CRM for QuickBooks gives you a seamless two-way synchronization between your Cloud CRM suite including the CRM Sales management software solution and QuickBooks accounting software, with a 100% data accuracy guarantee.

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