✓ Award-Winning Cloud CRM Software Since 2003

Unify Your Business: Epicor ERP Meets Salesboom CRM

Break down data silos and accelerate growth with real-time integration between Salesboom Cloud CRM, Epicor ERP, and Bistrack—giving your teams complete operational visibility in one unified platform.

22+
Years Integration Expertise
84+
Data Synchronization
360°
Customer View
$14
Per User / Month

The High Cost of Disconnected Business Systems

Your sales team is closing deals in the CRM. Your operations team is managing inventory in Epicor ERP. Your finance team is reconciling invoices in Bistrack. But none of these systems are talking to each other.

Inventory Overselling

Sales reps quote prices without knowing actual inventory levels, leading to overselling and customer disappointment

Manual Data Entry

Finance teams waste hours manually entering the same data into multiple systems, creating opportunities for costly errors

Poor Customer Service

Customer service can't access order history or account status, forcing customers to repeat information

Outdated Reports

Management makes critical decisions based on outdated reports pulled from disconnected systems

Lost Revenue

Revenue opportunities slip through the cracks because nobody has a complete view of the customer journey

Time Wasted

Teams spend valuable time on data reconciliation instead of strategic work that drives growth

When your business systems operate in isolation, you're not just losing efficiency—you're losing competitive advantage. In today's fast-paced market, businesses that can't access real-time, unified data simply can't compete.

The Power of Unified Business Intelligence

Salesboom's Cloud CRM integration with Epicor ERP and Bistrack eliminates data silos and creates a single source of truth for your entire organization. Our seamless integration connects your customer-facing CRM with your back-office ERP systems, enabling real-time data flow across sales, operations, finance, and customer service.

Real-Time Data Synchronization

Say goodbye to batch uploads, manual exports, and data lag. Salesboom's integration engine ensures that every piece of critical business data flows automatically and instantly between your CRM, Epicor ERP, and Bistrack systems.

When a sales rep updates a customer record in Salesboom CRM, that information immediately reflects in Epicor ERP. When inventory levels change in your ERP system, sales teams see updated availability instantly. When an invoice is generated in Bistrack, customer service teams can access it in real-time.

The integration handles:

  • Customer profiles, contact information, and communication history
  • Order details, fulfillment status, and delivery tracking
  • Inventory levels, product availability, and backorder information
  • Pricing structures, quote generation, and discount approvals
  • Invoice data, payment status, and account balances
  • Financial transactions, credit limits, and payment terms

Unified Customer Intelligence

Your customers don't care that you use separate systems for sales, operations, and finance. They expect every interaction to be informed by your complete relationship history. Salesboom delivers that unified experience.

By integrating customer data from Epicor ERP and Bistrack into your CRM, every team member gains instant access to a comprehensive 360-degree customer view. Sales reps can see complete purchase history, outstanding invoices, and service tickets before making their next call.

This unified view includes:

  • Complete transaction history across all channels and touchpoints
  • Product preferences, purchase patterns, and buying behavior
  • Communication logs from phone calls, emails, and meetings
  • Service requests, support tickets, and resolution history
  • Outstanding quotes, open orders, and pending deliveries
  • Payment history, credit utilization, and financial health indicators
  • Interaction sentiment analysis and customer satisfaction scores

Streamline Order-to-Cash with Intelligent Integration

The order lifecycle involves multiple systems and handoffs—each one an opportunity for errors, delays, and customer frustration. Salesboom's integration transforms this fragmented process into a smooth, automated workflow that accelerates fulfillment and improves accuracy.

Intelligent Quote Generation

Sales reps generate accurate quotes directly in Salesboom CRM using real-time pricing and inventory data pulled from Epicor ERP. The system automatically applies customer-specific pricing rules, volume discounts, and promotional offers while checking inventory availability and delivery timelines. When the customer approves, the quote converts to an order with a single click—no re-entry, no errors, no delays.

Automated Order Processing

Orders created in Salesboom CRM flow automatically to Epicor ERP for fulfillment, triggering warehouse picking, shipping logistics, and delivery scheduling. As the order progresses through each stage—picked, packed, shipped, delivered—status updates flow back to the CRM in real-time. Sales reps and customer service teams always know exactly where every order stands without making calls to the warehouse.

Real-Time Inventory Visibility

Never oversell or miss a sales opportunity due to outdated inventory information. Sales teams access live inventory levels from Epicor ERP directly within the CRM interface, including available stock, allocated quantities, incoming shipments, and expected arrival dates. The system can even suggest alternative products when preferred items are out of stock, turning potential lost sales into completed transactions.

Key Benefits of Salesboom Integration

Our pre-built integration with Epicor ERP and Bistrack delivers measurable business value from day one

Faster Sales Cycles

Real-time access to pricing, inventory, and customer data enables sales teams to respond to inquiries instantly, generate accurate quotes on the fly, and close deals 40% faster than manual processes.

Error Elimination

Automated data synchronization eliminates manual entry errors, reduces order mistakes by 95%, and ensures pricing accuracy across all customer touchpoints.

Better Customer Experience

360-degree customer visibility enables personalized service, faster issue resolution, and proactive engagement that increases satisfaction scores by 35% on average.

Time Savings

Eliminate 15-20 hours per week of manual data entry, reconciliation, and system switching per employee, freeing your team to focus on strategic, revenue-generating activities.

Better Visibility

Unified dashboards and real-time reporting provide management with accurate, up-to-the-minute insights for faster, more informed decision-making across the organization.

Revenue Growth

Companies typically see 15-25% revenue increase within the first year through improved sales efficiency, better customer retention, and identification of new opportunities.

Simple, Fast, Reliable Implementation

Our proven methodology gets you up and running quickly with minimal disruption to your business

Implementation Timeline

Week 1-2: Discovery & Planning

  • System architecture review
  • Data mapping and field configuration
  • Integration requirements documentation
  • Security and access protocols setup

Week 3-4: Configuration & Testing

  • Connector installation and configuration
  • Data synchronization testing
  • Workflow automation setup
  • User acceptance testing

Week 5-6: Training & Go-Live

  • End-user training sessions
  • Administrator training
  • Production cutover and monitoring
  • Post-launch support and optimization

Ongoing: Optimization

  • Performance monitoring and tuning
  • Quarterly business reviews
  • Feature enhancements and updates
  • 24/7 technical support

Most implementations complete in 4-6 weeks, with full user adoption achieved within 90 days.

Transparent, Predictable Pricing

No hidden costs, no surprise fees—just straightforward pricing that delivers exceptional value

What's Included

  • Pre-built Epicor ERP and Bistrack connectors
  • Real-time bidirectional data synchronization
  • Unlimited API calls and data volume
  • Complete CRM platform access
  • Implementation and configuration
  • User training and documentation
  • 24/7 technical support
  • Quarterly updates and new features

Pricing Structure

Subscription pricing starts at $14 per user per month and scales based on user count and features activated.

One-Time Implementation: Custom quote based on integration complexity, data volume, and customization requirements. Typical range: $5,000-$25,000

Total 5-Year Cost: 40-60% less than custom-built alternatives or competing integration platforms when accounting for implementation, maintenance, and support.

The integration typically pays for itself within 6-12 months through efficiency gains and revenue growth.

Ready to Eliminate Data Silos and Unify Your Business?

Discover how Salesboom's integration with Epicor ERP and Bistrack can transform your operations. Schedule a personalized demo to see real-time data synchronization, automated workflows, and unified business intelligence in action.

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