Software > CRM
in the Federal Government
in the Federal Government: Document Management Systems
in the Federal Government has been around for years facilitating
proper document management, contact management, correspondence
tracking, gathering of information and much more. What are new
however, are the capabilities of CRM in the Federal Government.
Salesboom.com has released a fully featured CRM Software Solution
tailored for all levels of government no matter your location.
Management: No other CRM in the Federal Government
can provide the list of highly developed CRM Software features
as Salesboom.com. With our Campaign Management Tools you are able
to track and manage any number of campaigns simultaneously. You
also have the ability to view highly detailed reports with up
to the minute information no matter your location. Attach contacts
and memberships gained to particular campaigns and review a full
history of successes to better plan for future endeavors.
Management: Past are the days of searching through
endless folders for a desired document, Salesboom’s Web Based
CRM with in-depth Document Management Systems allow swift document
searches. All information is stored within a single highly secured
data repository giving you access to all your important documents
24/7 no matter your location, all you need is a computer with
internet access. Documents may be attached to projects, contacts,
campaigns or any other area and searched by title or keywords
to ensure you always find what you’re looking for. When it comes
to CRM in the Federal Government there is no better document management
Center Management: Even though Salesboom’s CRM
for the Federal Government comes with fully featured integrated
email tools, you may benefit more from your contacts or leads
being able to contact a real person. This is why we designed our
CRM Software to be great for managing call centers with features
like; custom call scripting, call logs and case escalation rules,
you will be able to maintain a consistent image no matter what
form of communication is used.
Case & Contract Management: Perhaps some of
the most important features for CRM in the Federal Government
are the management of contacts, cases and contracts. Our CRM Software
has a robust Contact Management solution which is highly scalable
to any situation with added features like territory management.
Territory management allows you to route Contacts and Cases to
the proper representative based on location, this feature can
perform this task automatically without intervention. Our Contract
Management System provides you with an in-depth view of all contracts
including; a full history of financial and loan information as
well as the benefit of having all your information, no matter
the department or city, available within a single platform. All
this means you no longer need to reenter information allowing
you to cut down on mistakes and speed up workflow processes.
& Investigation Management: CRM in the Federal
Government requires a higher level of supervision and ownership
when it comes to managing information and carrying out investigations.
Salesboom’s Audit Trail Log allows you to view a complete history
of who viewed, added or altered information and workflow tasks
in real time. You also gain the added security of knowing only
those who are meant to view information are able to with our customizable
role hierarchy rules.
Service Management: CRM in the Federal Government
or any other level of Government requires the ability to manage
the Public Service Sector. Salesboom’s CRM Software Solutions
allow you to manage Grants and other Public Service Tasks. Our
solutions have been designed with the requirements of CRM in the
Federal Government in mind; they can be customized quickly and
easily with tab and field renaming along with customized workflow
Web-based Online CRM Software Solutions are purchased
and utilized by the IT, Legal, Engineering, Corporate,
Automotive, Consulting, Pharmaceutical, and the Service
industries around the world, including USA (United
States of America), Canada, UK (United Kingdom), Dubai
(United Arab Emirates), Saudi Arabia, Bahrain, Kuwait,
Italy, Spain, Germany, Holland, Sweden, France, Egypt,
Jordan, South Africa Singapore, Qatar, Oman, China
(Hong Kong, Shanghai), India, Japan, Lebanon, Turkey,
Australia and many more.
CRM will continue
to be the driving force behind business growth and
a properly managed customer database will prove essential.
Try our Free
CRM Evaluation today and see how easy it is to
streamline your workflow processes.