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Salesboom Announces Release of Microsoft Outlook Cloud CRM Integration Software, Touts More Functionality than

Monday, June 20, 2005 — Halifax, NS Canada- (, industry leading On demand hosted CRM software (Customer Relationship Management) / web-based SFA (Sales Force Automation) service provider today announced the release of its much anticipated CRM Outlook Integration Software add-on, touting more functionality than that offered by its major competitor, The new Microsoft Outlook Integration, which is available immediately to all customers and 30 Day Free Trial users, can be used as a compliment to the Salesboom web mail CRM software system or as a standalone CRM Outlook email solution. The Outlook based CRM piece boasts full Outlook integration into the Salesboom Web based Contact Management software and Lead Management Software ( Sales Tracking Software ), as well as the never-before seen functionality of full integration with Salesboom's web based Case & Solution Knowledge Management Database.

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More information on the Salesboom Microsoft Outlook CRM software.

"This is just another example of Salesboom being the first Customer Relationship Management company that actually practices the philosophy behind the web based CRM software that they sell," Commented the VP of Sales at Salesboom. "Our competitors tout Outlook integration functionality, but did they listen to their customers when they designed it? Evidently not, because the functionality behind Salesboom's Microsoft Outlook CRM software was inspired by requests from former customers who weren't pleased with Salesforce's Outlook CRM offering. Simply put, if customers want a CRM provider that they can trust to listen to them and honest prices, then Salesboom is the best option out there. We're getting more and more customers everyday because of our focus to a quality hosted CRM offering, and unparalleled customer service. Salesboom is the future of web based CRM software."

The Salesboom On Demand hosted CRM Outlook integration software includes a fully robust plug in for the Microsoft Outlook CRM interface, which allows a full flow of data into various facets of the Salesboom Online Web based CRM Software and SFA application, including the Salesboom on demand Web based Contact Management software and on demand Lead Management Software ( Sales Tracking Software ). Users of the Salesboom Outlook CRM plug in can easily search through the Salesboom small business Web based Contact Management software on demand as well as the Salesboom Lead Management system to append relevant, contextual email correspondence with the correct Contact or Lead in the Salesboom on demand hosted CRM software. This then gives all Sales, Service and Support representatives in a company a holistic view of previous customer correspondence, increasing customer service levels and empowering all employees with a knowledgeable and trustworthy rapport with each customer instantly.

The Salesboom On Demand hosted CRM for Outlook software also allows full integration into the Salesboom web based Case & Solution Knowledge Management Database, giving Service and Support representatives in an organization a more powerful solution than any other web based CRM provider offers. Salesboom Outlook CRM users can take an incoming email support request and automatically create a trouble ticket support case in the Salesboom application, assigning it to the correct user within the organization and entering all relevant details. This service and support automation can help decrease turn-around times on trouble tickets received by email, and helps Service Representatives stay more organized and productive, while giving management full visibility into the service department and customer interactions.

For more information on the Salesboom Microsoft CRM for Outlook integration software, parties are asked to contact Salesboom directly at 1.855.229.2043 (1.855.229.2043) or via email at Additional information. Try our Free CRM Software 30 Day Trial now. The Salesboom On Demand hosted CRM Outlook is available immediately to all Salesboom customers and 30 Day Free Trial users.

About is an On demand hosted CRM software (Customer Relationship Management) and web-based SFA (Sales Force Automation) software service provider that offers the small business the opportunity to tap into a software technology that is reserved for large corporations. is a web based service that meets the budgetary needs of most companies while delivering valuable CRM and SFA services, helping corporations compete head-on with larger competition employing traditional CRM software solutions.'s on demand hosted CRM software includes Web based Contact Management , Lead Management, Sales Account Management Software, Products, Contracts & Invoicing, File & Web based Document Management , Forecasting, Customer Support, Email, and the latest advanced CRM Reporting & Analytics tools. Included is a web based messaging system (like instant messaging) which allows for cross-company, real time sales software collaboration among employees.

It is our position that the time has finally arrived for small business to cash in on the software industry's promise of applications that are useful, aggressively priced, and accessible 24/7 from anywhere there's an Internet connection.

For additional information or a free trial, contact: Tel: 1.855.229.2043 (toll free in North America) or 902-446-7293, Fax: 902-446-4850 email:

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