Salesboom's on-demand hosted CRM empowers small businesses with powerful analytics, self-service tools, and seamless Outlook integration — all at a price that makes sense.
Years of CRM Innovation
Businesses Transformed
Countries Served
Customer Support
Most small businesses recognize that keeping a customer costs far less than acquiring a new one — yet day-to-day operations pull attention away from the relationships that matter most. Generic software tools offer features, not philosophies. They flood teams with dashboards but never ask the most important question: are your customers truly being put first?
The consequences of a customer-last approach are all too familiar:
Salesboom was built to solve exactly this problem — not just as a software company, but as a company that genuinely believes in the philosophy behind CRM: Customers Really Matter.
Salesboom doesn't just sell software features — it delivers a complete CRM strategy centered on Return on Customer (ROC) metrics. The platform is designed to re-orient your entire small business around a customer-first mentality, giving your team the tools, data, and workflows to make every customer feel like they matter.
Available editions:
Empower your customers with self-service tools that work 24/7 while giving your team the knowledge they need to deliver exceptional support.
The branded self-service portal lets customers log cases, check status updates, search the knowledge base, and review interaction history — all without picking up the phone. Empowered customers are happier customers, and happier customers come back.
Salesboom's knowledge management database stores solutions, FAQs, and best practices so both customers and agents can find answers instantly. Consistent, accurate resolutions build trust — and trust builds loyalty.
Salesboom's native Outlook integration means your team manages contacts, communications, and customer records directly inside the tool they already use daily. No tab-switching. No duplicate entry. Just seamless relationship management.
Salesboom's analytics and business intelligence tools transform raw customer data into strategic clarity.
Track customer interaction history and lifecycle engagement trends to understand behavior patterns and identify opportunities for deeper relationships.
Measure Return on Customer metrics tied to real business outcomes, quantifying the true value of your customer relationships in ways most CRM vendors won't pursue.
Monitor sales and marketing performance across unified dashboards with real-time visibility into what's working and what needs attention.
Measure case resolution rates, response times, and knowledge base effectiveness to continuously improve support quality and customer satisfaction.
Analyze satisfaction trends to identify at-risk accounts early, triggering proactive retention workflows before customers defect to competitors.
Track revenue attributed to retention versus new customer acquisition, plus identify cross-sell and upsell opportunity signals hidden in service interactions.
Built around a philosophy that genuinely believes Customers Really Matter — not as a tagline, but as the foundation of everything we do.
Built around Customers Really Matter — not as a tagline, but as the operating philosophy behind every feature, update, and support interaction
From $200/year for teams to $75/user/month for enterprise — honest pricing with no hidden fees and no vendor lock-in
Choose from hosted on-demand, Outlook-integrated, or offline appliance editions to match your infrastructure and business needs
Salesboom leads the CRM industry in Return on Customer measurement, helping businesses quantify the true value of customer relationships
CRM Strategy Representatives available at 1.855.229.2043 or sales@salesboom.com — real experts, not bots
Experience the full platform free for 30 days — no credit card required, no obligations, just results
Exceptional customer relationships start with understanding customer psychology at every level.
Customers want quick responses, personalized interactions, and a business that remembers their history.
How we deliver: Complete interaction history, knowledge management, and self-service tools ensure every customer is recognized and respected — every time.
Customers need their problems solved quickly by knowledgeable professionals without repeating themselves.
How we deliver: Case Management and the Knowledge Base ensure every agent has the right answer, every case handled to the same high standard.
Customers fear their issue will fall through the cracks or they'll be transferred repeatedly without resolution.
How we deliver: Unified customer records, a transparent self-service portal, and automated follow-ups ensure nothing is lost.
Salesboom's on-demand hosted CRM grows with you — from 5 to 500 users — without switching platforms or reimporting data.
Get answers to common questions about our small business CRM solution.
Unlike most CRM providers, Salesboom is built around a genuine philosophy — Customers Really Matter. Every feature, update, and support interaction is designed to put your customers first, not just manage data. Salesboom also pioneered Return on Customer (ROC) metric measurement, helping small businesses quantify the real value of their customer relationships in a way most CRM vendors have been too cautious to pursue.
Salesboom offers three main editions. The Team Edition supports up to 30 users at $200/year — great for small teams getting started. The Professional Edition at $45/user/month suits growing businesses needing a full-featured solution. The Enterprise Edition at $75/user/month covers CRM, SFA, and ERP for established businesses with complex operations. A free 30-day trial is available for all editions, no obligations.
Yes. Salesboom offers a dedicated Microsoft Outlook CRM Integration edition allowing your team to manage contacts, customer records, and communications directly inside Outlook. This eliminates application-switching and ensures natural CRM adoption within the workflow your team already uses daily.
Yes. Salesboom's CRM Offline Appliance is designed for businesses requiring on-site data storage or operating in environments with limited connectivity. It delivers the same powerful CRM capabilities as the hosted version, deployed locally within your infrastructure.
Sign up for a free 30-day trial at Salesboom.com — no credit card required. To speak with someone first, CRM Strategy Support Representatives are available at 1.855.229.2043 or via email at sales@salesboom.com. They'll help identify the right edition and configure the platform to fit your business needs from day one.
Salesboom provides dedicated support through knowledgeable CRM Strategy Support Representatives — real people who understand CRM strategy and your business needs, not just the software. Support is available by phone at 1.855.229.2043 and by email at sales@salesboom.com, plus a comprehensive Knowledge Management database for on-demand answers at any time.
Join thousands of small businesses that have transformed their customer relationships with Salesboom. No credit card required. No obligations. Just results.
Call: 1-855-229-2043 | Email: sales@salesboom.com
Discover powerful CRM editions to scale your business efficiently.
A complete CRM suite with Marketing Automation, ERP integration, and Support tools — built for performance and value.
Explore ProfessionalFor large enterprises — automate workflows, unify data, and leverage analytics to drive strategic growth.
View EnterprisePerfect for small teams starting with CRM — manage leads, track sales, and boost productivity with simplicity.
Discover TeamLearn about CRM history, future direction, core philosophy, and how Salesboom supports business transformation.
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Learn about the history of CRM — how customer management systems started and evolved.
Visit the Salesboom company page to learn our mission, values, and CRM vision.
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