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Gain Business Insight and Achieve Sales Success with CRM

PDF: Gain Business Insight and Achieve Sales Success with CRM

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Table of Contents

1. Executive Summary

1.1 Overview

2. Business Challenge

2.1 The Cost of CRM Software Solutions

2.2 Implementation, Customization and Integration of CRM

2.3 Providing 360 Degree Company Wide View

3. Solution Description

3.1 On-Demand CRM Tools for Sales

3.11 Sales Force Automation

3.12 Lead and Contact Management

3.13 Account and Opportunity Management

3.14 Product Database and Quote Generation

3.15 Forecasting and Analytics

3.16 Commissions Management

4. Solution Benefits

4.1 Areas to Benefit from On-Demand CRM

4.11 Sales

4.12 Marketing

4.13 Customer Support

4.14 Back Office

5. Summary

6. Contact Us

7. More Information

1. Executive Summary

1.1 Overview

In order to achieve a top level of sales success within an organization there are particular tools required to reach this goal. First a company must be able to leverage their data in a way which allows them to best plan for the future by molding their efforts in order to achieve optimal sales success. To reach this goal of heightened sales success a business must not only find a solution for their sales department but rather a company wide solution that allows for seamless data sharing among multiple departments.

Customer Relationship Management Software has been leveraged by companies for many years now and has proven to be an essential business tool. There are many forms of CRM Software, the original being on-premise CRM which has been followed by a new bread known as On-Demand CRM Software. CRM Software not only provides a business with a way to accurately manage their customer relations, many of the newer On-Demand CRM solutions also come fully equipped with business tools that extend past the sales department. This company wide insight into a business is how a company will ultimately achieve the best sales success. All business information is stored within a central database which allows every department across the entire company to operate with the same data. The advanced business insight drawn from this software allows companies to develop accurate sales forecasts and view trends in the market place; both are great resources in the quest of sales success.

With every business solution there are challenges a company must overcome to successfully leverage their new tools. Some hurdles a company can run into may include cost, implementation and user adoption among others; the On-Demand CRM platform addresses these issues in order to allow the greatest number of enterprises to successfully leverage the CRM tools needed to increase their sales and customer retention.

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PDF: Gain Business Insight and Achieve Sales Success with CRM

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