What
is an Account?
An account is a company or organization that is involved in some
way with your company. They could be a customer, partner, investor
etc.
Use the
Accounts tab page to create, update and
manage your accounts. You can link contacts, opportunities, notes
and tasks to each account. There are numerous sort and filter options
available to help you locate key accounts quickly. You can also
generate and print reports.
Accounts Tab
Page
The
Accounts tab page is divided into two sections:
Featured Accounts and
Manage Accounts.
Use
Featured Accounts to view your accounts in
a variety of ways. The
Manage Accounts section
has tools that allow you to create accounts, import accounts and
generate account reports.
Viewing
Accounts
From the
Featured Accounts section, use the
Show
drop down box to generate an account summary. Simply choose one
of the listed options from the drop down box. A summary of all accounts
matching your selection will automatically be displayed in a few
seconds. To view an account in detail click the
View
link.
Selecting a letter from the alphabet list, located at the top and
bottom of the summary, will display a summary of accounts beginning
with the selected letter.
See Also: Sorting
Reports and Views
Custom
Account Views
See: Creating
Custom Views
Manage
Accounts
The Manage Accounts section contains four subsections:
Click
to View the Managing Accounts Video Tutorial Here
- Quick Account allows you to quickly create
a new account.
- Generate Reports contains a variety of reports
you can generate.
- Account Tools contains a list of helpful
tools.
See Also:
Generating
Lead Reports
Creating
a New Account
Lead
Tools
Managing
Accounts
Creating
a New Account
There are two ways that you can add a new account. Use
Quick
Account if you want to quickly add a new account without
entering a lot of information. Further details can be filled in
at a later time. Use
Detailed Addition if you want
to create a new account with a detailed profile.
Quick Account
- Choose the Accounts tab located at the top
of the page.
- Scroll down to the Quick Account section.
- Enter the information for the new account in the fields provided.
Fields highlighted in red and marked with an asterisk are required
fields. The other fields may be left blank if you wish.
- Click the Save Account button to create the
new account.
Detailed Addition
- From the Accounts tab page, click the Add
Account button located in the upper right region of
the page. This will bring you to the New Account
form.
- Fill in your account information using the Account
Information, Address Information and Description
Information sections of the form. Fields highlighted
in red and marked with an asterisk are required fields. All
other fields may be left blank if you wish.
- Use the account Summary section to attach
Tasks (Activities) and Notes
to the account.
- Save your account by clicking the Save or
Save & New button.
See Also:
Edit,
Delete or Print an Account
Notes
Tasks
Saving
Accounts
When you have created a new account, or have made changes to an
existing account, you will be able to save the account information
using either of the following two methods:
i. Select the Save & New
button to save your new account. You will then be presented with
a blank form on which you can create another new account.
ii. Select the Save button to
save your new account. This will bring you to a summary page for
your new account. From this page you can Edit, Delete
and Print your account information. Click the
Accounts tab to go back to the Accounts
page if you wish.
Edit, Delete
or Print an Account
When accounts are displayed on the
Accounts tab
page or in a search or generated report, click the
View
link to view the account details. From the details page you can
Edit, Delete or
Print the account.
Edit: Click the
Edit button to
change the information for the account. To save your changes, click
the
Save or
Save & New button.
Delete: Click the
Delete button.
You will be prompted to verify that you want to delete the account.
Click
OK to delete the account. Click
Cancel
to cancel the deletion.
Print: Click the
Printable button
to view a print preview of the account information. Select the
Print
This Page link located at the top right corner of the preview
to print the account information. If you do not want to print the
account, simply close the window.
See Also: Saving
Accounts
Account
Tools
Import Accounts
See: Importing
Data
Web Capture Accounts
The web capture tool allows you to create an HTML form that can
be filled out on your web site. When the user fills in and submits
the form, a new account is created in your salesboom.com organization
containing the information entered by the user. This tool is invaluable
for tracking customers.
See: Web
Capture Tool
Generating
Account Reports
Running
Reports
The
Generate Reports section contains a number
of reports you can run. These reports have predefined search criteria.
Simply select a listed report to run it. Other account reports are
listed on the
Reports tab. Click the
All
Reports button located in the
Generate Reports
section or click the
Reports tab to access all
available reports.
Adding
a Contact to an Account
You may have contacts to numerous people within an account.
- Go to the Accounts tab page.
- Use the Featured Accounts summary to list
the accounts you are interested in.
- Select a listed account by clicking the View
link.
- From the Summary section at the top of the
page, click the Add Contact link. This will
take you to the New Contact page.
- Fill in the required information and click Save.
The new contact is now linked to the account.
Adding
an Opportunity to an Account
Opportunities are pending sales. Add opportunities to accounts in
order to keep track of pending business from each account.
- Go to the Accounts tab page.
- Use the Featured Accounts summary to list
the Accounts you are interested in.
- Select a listed account by clicking the View
link.
- From the Summary section, click the Add
Opportunity link to create a new Opportunity to link to
the Account.
- Fill in the required information and click Save.
The new Opportunity is now linked to the Account.
Adding
Multiple Addresses to an Account
The accounts view found within Salesboom.com provides you with a
complete overview of all your organizations accounts. Most Account
Management solutions only allow you to track two addresses, typically
a head office and a billing address. With Salesboom.com you can
add any number of addresses to a single account to ensure you have
all the data you need at your fingertips.