money back guarantee

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Once again is a pioneer
in doubling down on the customer and putting our money where our mouth is, by offering the first money back guarantee in Cloud CRM, following up on our first in the industry of providing a Service Level Agreement to all customers with a "guaranteed uptime or money back" and "your data is your data" policy to protect our customers.

Available to customers who purchase 5 or more Annual user licenses of Professional or Enterprise, as well as a Fast Track implementation program. Upon completion of the Fast Track and after a minimum 90 day period from agreement signed date, will refund the remaining license costs upon receipt of written notice of cancellation from customer.

What are not covered in the money back guarantee are any professional services costs of training, configurations, customizations, software development, testing, etc as must pay people to perform these tasks in the effort of pleasing the customer, thus implementing a culture of continuous commitment to our valued customers.

Customer agrees to work with in good faith, putting the right team of people on the project during the Fast Track implementation, in order to ensure success. CRM is about user adoption, which is about ease of use. Customer agrees to be 100% committed to working with to achieve the desired result that works and is simple to use.

customers may also opt for the Pilot program of 6 months usage in order to evaluate the system and over a 6 month period, rather than an an annual commitment.