Loading...
✓ Award-Winning Cloud CRM Software Since 2003

Access Your Business Anywhere With Cloud-Based CRM

Eliminate hardware costs and software installations. Run your entire CRM operation through any web browser with real-time data access, automatic updates, and seamless Microsoft integration.

22+

Years of CRM Innovation

3,500+

Businesses Transformed

159

Countries Served

$0

Infrastructure Investment

What Is Cloud-Based CRM and Why Does It Matter?

Cloud computing is a virtual platform that enables you to run applications without investing in expensive software licenses or hardware infrastructure. Instead of installing software on every employee's computer, your team accesses the CRM through a simple web browser with an internet connection—the cloud network handles everything else.

Think about how you use web-based email services like Gmail, Yahoo, or Hotmail. You don't run email software on your computer; you simply log in through your browser. Cloud-based CRM works exactly the same way, but for managing your entire customer relationship ecosystem.

This shift represents the future of business software. Companies with complex operations and fluctuating business demands find cloud CRM solutions essential because they can scale instantly, update automatically, and provide real-time access to critical business data from any location.

The fundamental advantage: your team sees the same real-time information simultaneously, eliminating delays for data analysis or assembly. No more waiting for IT to compile reports or sync databases. Everyone works from a single source of truth, updated in real-time.

Why Businesses Choose Cloud-Based CRM Solutions

Cloud-based CRM software delivers transformative benefits that traditional on-premise systems simply cannot match. From zero infrastructure investment to automatic innovation, the advantages are compelling and measurable.

Zero Infrastructure Investment

Traditional on-premise CRM requires significant upfront investment in servers, backup systems, security infrastructure, and IT personnel to maintain it all. Cloud-based CRM eliminates these capital expenses entirely.

With Salesboom Cloud CRM, you need zero hardware. No servers to purchase, no cooling systems to install, no expensive data center space. Your only requirement is internet connectivity and a web browser. This dramatically lowers your total cost of ownership and converts large capital expenses into predictable monthly operating costs.

  • Server maintenance and upgrades eliminated
  • IT staff dedicated to CRM infrastructure no longer needed
  • Physical security for on-premise servers unnecessary
  • Backup and disaster recovery systems included
  • Software licensing for database and operating systems removed
  • Electricity and cooling for server rooms eliminated

Access From Anywhere, Anytime

Cloud-based CRM software is accessible anytime from anywhere through any web browser. Your sales team can update opportunities from client sites. Service technicians can access customer history from the field. Executives can review dashboards while traveling. Remote workers stay fully connected to the same data as office staff.

This flexibility has become essential in the modern business environment. Whether your team works from home, travels frequently, or operates across multiple offices and time zones, everyone accesses the same real-time information simultaneously. No more emailing spreadsheets back and forth or wondering if you're looking at the most current data.

Mobile access means your team never misses an opportunity because they're away from their desk. Customer inquiries get immediate responses. Urgent issues receive instant attention. Business moves at the speed of your customers' expectations.

Automatic Updates and Innovation

With cloud-based CRM software, you never fall behind on technology. Salesboom delivers automatic updates with new features, security patches, and performance improvements without requiring any action from your team.

Your CRM will never become outdated like traditional software systems. While competitors struggle with expensive upgrade projects and version migrations, your cloud CRM simply improves continuously. Custom pages and custom fields can be tailored and amended as your company expands over time, meaning every organization can tweak requirements as needs arise.

This ensures you always have cutting-edge technology at hand. Innovations in AI, automation, analytics, and integration capabilities become available to you automatically, keeping your competitive advantage sharp.

Seamless Integration With Your Business Tools

The power of cloud-based CRM multiplies when it connects seamlessly with the tools your team already uses daily. Salesboom Cloud CRM delivers native integration with Microsoft Outlook and QuickBooks accounting software, plus connectivity to social networks and other business applications.

Microsoft Outlook Integration

Businesses that use Outlook benefit tremendously from Salesboom CRM integration, which makes it simple to track email correspondence for any opportunity, contact, or account. Send and receive emails directly within the CRM interface. Automatically log email conversations to customer records. Schedule meetings that sync bidirectionally between Outlook and CRM. Access CRM data without leaving your email environment.

QuickBooks Accounting Integration

Financial data and customer relationship data belong together. Salesboom CRM integrates with QuickBooks to ensure invoices, payments, and accounting records stay synchronized with customer records. Sales teams see payment history and credit status before quoting. Finance teams access complete customer context when handling billing issues. Revenue forecasts align with actual financial performance automatically.

Social Media and Beyond

Connect your CRM to social networks, marketing automation platforms, and other business tools through robust APIs and pre-built connectors. Monitor social media mentions, track campaign performance, and maintain a unified view of customer interactions across all channels. The cloud architecture makes integration simple and reliable.

Enterprise-Grade Security and Reliability

Security concerns are often the first question about cloud-based CRM. The reality is that cloud CRM is typically more secure than on-premise systems because of dedicated security teams, advanced infrastructure, and continuous monitoring.

Bank-Level Data Encryption

Salesboom Cloud CRM uses the same SSL encryption standards that banks use for online transactions. Your data is encrypted both in transit (as it moves across the internet) and at rest (when stored on servers). This dual-layer encryption ensures that even if someone intercepts data, they cannot read it without the encryption keys.

Automatic Backups and Disaster Recovery

Your data is automatically backed up multiple times daily to geographically distributed data centers. If a natural disaster, power outage, or hardware failure occurs at one location, your CRM continues running from alternate sites without interruption. This level of redundancy would cost hundreds of thousands of dollars to implement on-premise.

Granular Access Controls

Control exactly who can see and edit what data with role-based permissions and field-level security. Define access rules by department, team, or individual. Monitor user activity with comprehensive audit trails. Ensure compliance with industry regulations like GDPR, HIPAA, and SOX through built-in security features.

99.9% Uptime Guarantee

Salesboom Cloud CRM infrastructure is designed for maximum availability with redundant systems, load balancing, and failover capabilities. We guarantee 99.9% uptime, meaning your team has reliable access when they need it. No more "the server is down" excuses preventing work.

Scale Seamlessly as Your Business Grows

One of the most powerful advantages of cloud-based CRM is effortless scalability. Add users, storage, and functionality instantly without hardware purchases, lengthy installations, or system downtime.

Instant Capacity Expansion

When you need to add users because of business growth, seasonal staff, or acquisitions, simply adjust your subscription. New users are active within minutes, fully integrated with the same data, workflows, and permissions structure as existing users.

The cloud architecture scales automatically to handle increased transaction volume, storage requirements, and concurrent users. Whether you grow from 10 to 100 users or from 100 to 1,000 users, performance remains consistent. There's no need to worry about server capacity planning, database optimization, or infrastructure upgrades.

  • Add or remove users in minutes without IT involvement
  • Storage expands automatically as data grows
  • Performance scales with usage automatically
  • Global expansion is seamless with worldwide access
  • Seasonal staffing flexibility without long-term commitments
  • Acquisition integration happens in days, not months

Customization Without Coding

Cloud-based CRM software from Salesboom provides extensive customization capabilities without requiring programming expertise. Modify screen layouts, create custom fields, design automated workflows, and build custom reports through intuitive point-and-click interfaces.

As your business processes evolve, your CRM adapts with you. Add new sales stages to match your methodology. Create custom fields for industry-specific data. Build approval workflows for discounts or contracts. Design dashboards that show exactly the metrics each role needs to see.

This flexibility ensures your CRM remains relevant and valuable as your business matures and your requirements become more sophisticated.

Transparent, Affordable Pricing That Makes Sense

Cloud-based CRM software delivers enterprise capabilities at small business prices. Salesboom offers flexible pricing tiers from $14 to $95 per user per month, with no hidden fees, no setup charges, and no vendor lock-in.

Team Edition

$14/user/month
  • Contact and account management
  • Opportunity tracking
  • Activity management
  • Basic reporting
  • Mobile access
  • Email integration
Start Free Trial

Enterprise Edition

$95/user/month
  • Everything in Professional
  • Unlimited customization
  • Advanced security controls
  • Dedicated support
  • Custom integrations
  • Training and onboarding
  • SLA guarantees
Contact Sales

All plans include automatic updates, 24/7 support, unlimited storage, and no setup fees. Compare this to competitors charging $150-$300 per user or requiring expensive customization projects. Salesboom Cloud CRM is certainly a more affordable offering than competitors, making enterprise-grade capabilities accessible to businesses of all sizes.

Fast Implementation, Ongoing Support

Unlike competitors requiring months of implementation, Salesboom Cloud CRM is quick to start with intuitive interfaces that require minimal training. Most organizations achieve full productivity within weeks, not quarters.

1

Sign Up and Configure

Create your account and configure basic settings in minutes. The intuitive setup wizard guides you through user creation, data import, and initial customization. No technical expertise required.

2

Import and Integrate

Upload existing customer data from spreadsheets or legacy systems. Connect your email, calendar, and accounting software. The system validates and organizes your data automatically.

3

Train and Launch

Watch short training videos tailored to each role. Practice with real data in a safe environment. Launch to your team with confidence knowing support is available 24/7.

4

Optimize and Grow

Refine workflows based on actual usage. Add customizations as needs become clear. Expand functionality with additional modules. Your CRM evolves with your business.

24/7 Expert Support

Real CRM specialists available around the clock via phone, email, and chat. Not outsourced call centers or chatbots—actual product experts who understand your business challenges and can provide immediate solutions.

Comprehensive Training Resources

Access video tutorials, documentation, webinars, and best practice guides. Role-specific training paths ensure each team member learns exactly what they need. Ongoing education keeps your team current with new features.

Dedicated Success Manager

Enterprise customers receive a dedicated success manager who learns your business, tracks your goals, and proactively recommends optimizations. Your success is our success.

Why Salesboom Cloud CRM Leads the Industry

With over 20 years of innovation and thousands of successful implementations, Salesboom Cloud CRM has proven advantages that separate us from the competition.

22+ Years of Proven Success

Founded in 2003, Salesboom has weathered market changes, technology shifts, and competitive challenges. We're still here and growing because we deliver real value. Our longevity proves our commitment to customer success and continuous innovation.

Quick to Start, Easy to Use

Unlike competitors requiring months of implementation, Salesboom CRM is quick to start with intuitive interfaces that require minimal training. Most organizations achieve full productivity within weeks, not quarters.

Microsoft Integration Excellence

Salesboom CRM has grown significantly over the past few years, mainly because of its user-friendliness and seamless integration with all-things-Microsoft, from Outlook and Office to SharePoint. This makes adoption effortless for the millions of businesses already using Microsoft tools.

Flexibility and Customization

Salesboom believes that to be effective, CRM must be flexible and user-friendly—exactly what we provide to our customers. The platform adapts to your unique business processes rather than forcing you to change how you work.

Comprehensive Functionality

Salesboom CRM combines solutions to drive a complete 360° client view across all channels, implementing real-time decision making to ensure you deliver the right offer to the right client at the right time.

Affordable Enterprise Features

Get enterprise-grade capabilities without enterprise pricing. Salesboom CRM is certainly a more affordable offering than competitors, making advanced CRM accessible to businesses that previously couldn't justify the investment.

Data-Driven Decision Making Across Your Organization

Cloud-based CRM software makes the organizational decision-making process easier because of shared information features. When everyone works from the same data, collaboration improves and decisions become faster and more accurate.

Decision-making improvements include:

  • Real-time dashboards showing current business performance, not last week's or last month's results
  • Shared visibility into customer data eliminating "he said, she said" conversations
  • Trend analysis identifying problems early when they're easier to fix
  • Forecasting tools providing realistic revenue projections for resource planning
  • Performance metrics showing which strategies work and which don't
  • Customer intelligence revealing who to target with which products
  • Bottleneck identification highlighting process improvements with highest ROI

Instead of making decisions based on gut feelings or outdated reports, leaders make informed choices backed by current data. Marketing knows which campaigns generate revenue. Sales knows which prospects are most likely to close. Service knows which customers need proactive attention. Finance forecasts accurately. Everyone aligns around facts rather than opinions.

Cloud CRM Solutions for Every Industry

Salesboom Cloud-based CRM software provides innovation in enhancing marketing, sales, customer service, and business success across diverse industries. The flexible platform adapts to industry-specific requirements while providing core CRM capabilities universally.

Manufacturing

Track complex sales cycles, manage distributor relationships, coordinate service for installed equipment, monitor production schedules, and maintain supply chain visibility.

Professional Services

Manage project-based work, track billable time, coordinate resources across engagements, monitor project profitability, and maintain client satisfaction.

Technology

Handle freemium models, track user adoption, coordinate technical support with sales, monitor SaaS metrics, and manage complex licensing structures.

Healthcare

Manage patient relationships, coordinate care teams, track referral sources while maintaining HIPAA compliance, schedule appointments, and monitor patient satisfaction.

Financial Services

Manage client portfolios, track regulatory compliance, coordinate advisors and specialists, monitor investment performance, and maintain audit trails.

Retail

Connect online and in-store experiences, manage loyalty programs, coordinate marketing across channels, track inventory, and analyze customer purchase patterns.

Real Estate

Track properties, manage complex transactions, coordinate multiple stakeholders, automate marketing campaigns, and maintain client communication history.

All Industries

Regardless of industry, the fundamental need remains constant: build and preserve strong relationships with clients, watch your business prosper, access important data faster and more efficiently.

Transform Your Business With Cloud CRM

Experience the freedom, flexibility, and power of cloud-based CRM software that adapts to your business needs while eliminating infrastructure headaches.

Zero Hardware Costs

Eliminate capital expenses for servers, backup systems, and IT infrastructure. Convert large upfront costs into predictable monthly operating expenses.

Access Anywhere

Work from home, office, or on the road. Your entire team accesses the same real-time data through any web browser, on any device.

Automatic Updates

Stay current with continuous innovation. New features, security patches, and performance improvements deploy automatically without disruption.

Enterprise Security

Bank-level encryption, automatic backups, disaster recovery, and 99.9% uptime guarantee protect your critical business data.

Seamless Integration

Native Microsoft Outlook and QuickBooks integration plus connections to social media, marketing platforms, and other business tools.

Instant Scalability

Add users, storage, and functionality in minutes. Scale from 5 to 5,000 users without infrastructure changes or performance degradation.

Ready to Experience Cloud CRM That Actually Works?

Join thousands of businesses worldwide who've eliminated IT headaches and transformed customer relationships with Salesboom Cloud CRM. Start your free trial today and see why we've been trusted since 2003.

Salesboom Cloud-Based CRM Software delivers enterprise-grade customer relationship management through any web browser, eliminating hardware costs and providing real-time access to sales, marketing, and service data. Trusted since 2003, our cloud CRM solution integrates seamlessly with Microsoft Outlook and QuickBooks while offering flexible pricing from $14 to $95 per user per month. Transform your business with automated workflows, 360-degree customer views, and the scalability to grow from small teams to enterprise deployments.

Explore Salesboom Editions

Discover powerful CRM editions to scale your business efficiently.

Professional Edition

A complete CRM suite with Marketing Automation, ERP integration, and Support tools — built for performance and value.

Explore Professional
Enterprise Edition

For large enterprises — automate workflows, unify data, and leverage analytics to drive strategic growth.

View Enterprise
Team Edition

Perfect for small teams starting with CRM — manage leads, track sales, and boost productivity with simplicity.

Discover Team

Salesboom Product Features

SFA Features

Boost your sales team performance with advanced Sales Force Automation tools, activity tracking, and real-time insights. Explore SFA Tools.

CRM Features

Manage customers, pipelines, and communications with a complete CRM platform. View CRM Features.

Customization Tools

Customize your CRM interface, fields, and workflows to match your business needs. See Customization Options.

Sales Intelligence

Gain actionable insights from integrated analytics and reporting tools to boost sales. Check Intelligence Reports.

Sales Automation Content

Automate repetitive tasks, follow-ups, and lead nurturing using smart automation tools. Explore Automation.

Comprehensive CRM

Experience a unified CRM platform with full customer lifecycle management and integrations. Discover Comprehensive CRM.