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Salesboom.com Partners with Wicker Emporium to Develop Retail CRM

Wednesday, December 10, 2003—Salesboom.com announces partnering agreement with Wicker Emporium to develop retail customization over the next year. Salesboom.com is a state-of-the-art web based CRM and SFA solution marketed worldwide. “We are very excited to have a partner such as Wicker Emporium with its 20 locations to use our Retail Edition for its stores,” said Rami Hamodah, President of Salesboom.com Wicker Emporium attained great success in building a home decor chain in the Atlantic region and we look forward to further their success by implementing Employee Relationship Management (ERM) to enhance the salesperson’s long-term experience with upper management.

The nature of retailing today has changed technologically—from a POS standpoint to what customers expect in speed, accuracy and responsiveness to customer relations. “Salesboom.com’s ERM solution will help us track enquiries concerning product or policy questions or any other question related to Wicker Emporium.” There is a greater expectation by the customers to deliver customer service and to have value for their dollars. The focus is to provide stellar customer service while having insight to clients’ needs and wants to determine what products and services are most valued. Wicker Emporium uses a substantial amount of advertising so the campaign management module will help identify what campaigns are the most valuable to us.

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About Salesboom.com
Salesboom.com is an On demand hosted CRM software (Customer Relationship Management) and web-based SFA (Sales Force Automation) software service provider that offers small businesses the opportunity to tap into a technology that is reserved for large corporations. Salesboom.com is a web based service that meets the budgetary needs of most small businesses while delivering valuable CRM and SFA services, helping corporations compete head-on with larger competition employing traditional CRM solutions. Salesboom.com's editions also include Web based Document Management , Campaign Management, Marketing Automation Software and Reporting components.

It is our position that the time has finally arrived for small business to cash in on the software industry's promise of applications that are useful, aggressively priced, and accessible 24/7 from anywhere there's an Internet connection.

For additional information or a free trial, contact:
Greg Brown, Salesboom.com
Tel: 902-446-3208
Fax: 902-446-4850
greg@salesboom.com
www.salesboom.com
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