| New
CRM Support Center Live! |
Salesboom.com
has just released our completely redesigned Support Center
with a user friendly look and feel for eased navigation.
Now it is easier than ever to locate help documents, tutorials,
demos and even Salesboom.com instructional videos.
The new CRM Support Center is chalk
full of helpful information including:
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• Brand new CRM Implementation Kit
• Roll-Out Guide
• Users Guide
• Education Center
• Live Support Chat
• Video Tutorials
• Product Datasheets
• Product Demos
• Online Training
• FAQ’s
• CRM Glossary
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The CRM Implementation Kit is the newest addition to our
Support Center and includes an editable Implementation Timeline
Chart along with an editable Rollout Guide. The Timeline
Chart outlines the roles involved in a successful CRM Implementation
along with their specific responsibilities for each step
of the process. The chart is easily editable allowing any
organization to map roles, tasks and timelines specific
to their business requirements. The other half of our Implementation
Kit, the Rollout Guide, is designed using CRM Implementation
Best Practices and provides its users with a clear way to
track and manage every aspect of their rollout in a single
location. The new Support Center and Implementation Kit
has been designed to help organizations successfully leverage
their CRM Solutions and boost user adoption allowing for
the fastest possible ROI. |
Save the Clicks with
Salesboom
We are always looking for ways to
ease your work day and smooth workflow processes in order
to optimize productivity levels. This is why we have created
the “Save the Clicks” campaign which is made up of product
advancements designed simply to reduce the number of page
loads and clicks required to complete a given task. Based
on communication with our clients our first set of improvements
aimed at reducing the clicks includes advanced AJAX Pop-Ups
and View/Edit Links.
In order to reduce the number of
times a page must be loaded while operating within Salebsoom.com
we have advanced our AJAX Pop-Ups. Our AJAX Pop-Ups allow
you to enter information and perform tasks without leaving
the page you are currently viewing, for example, our AJAX
Notes allow you to add a note and attach it to a contact
or lead with a single click and no page reload. This not
only saves your organization time by increasing productivity
but it aids in achieving high levels of user adoption
among time pressed employees like Sales Representatives.
Another time saver by Salesboom.com
is the addition of a View/Edit link located next to all
your records within Salesboom.com. Until now users were
required to view a record prior to editing which was cause
for an unnecessary page load. Now directly from your home
screen, reports, campaigns and all other areas of Salesboom.com
you can chose to edit a record without first viewing the
records details. These are only the first of many advancements
designed to save the clicks, look for many more improvements
like these in the near future or suggest an improvement
to save the clicks using our Request a Feature link located
at the top of our platform or by
clicking here. |
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