CRM Software Support Center
INTRODUCTION TO SOLUTIONS


What is a Solution?

A solution is a detailed description of how a customer issue, or case, was resolved.
  • When a solution is submitted, it generally needs to be reviewed to ensure it is satisfactory. This would be the responsibility of the Customer Service Manager or Support Manager.
  • The solution can then be published, making it accessible to other users. This adds to the solution base for your organization. A customer issue can be swiftly resolved by searching your organization's solution base for related issues.
  Education
CRM Glossary
Data Sheets
Getting Started Guide
Product Demos
CRM Implementation Kit
Training
Table of Contents
Fast Track Program
Online Training
Free CRM Trial
FAQ's
Tutorials
Administrative
Export & Import
Introductory
Rollout
CRM Video Tutorials
Role Based Overview
Marketing User
Sales Manager
Sales Rep
Service/Support Manager
Service/Support Rep
  © 2003-2017 Salesboom.com Inc .Salesboom.com All rights reserved. Legal 1.855.229.2043 Various trademarks held by their respective owners.