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Marketing Automation:
  Campaign Management
  Mass Email
  Auto Response Email
Sales Force Automation
  Lead Management
  Contact Management
  Account Management
  Opportunity Management
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  Product Database
  Forecasting
  Commissions Management
Customer Service
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  Knowledge Base Management
Analytics:
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Collaboration:
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  Other CRM Features:
Complete Customization
Workflow Automation
Web Site Integration
Document Management
Profile Based Security
MS Outlook Integration
Microsoft Mail Merge
  Online ERP Solutions:
Billing & Invoicing
Inventory Management
Project Management
Employee Management
HR Policy Tracking
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